Responsibilities
- Provide exceptional service throughout the guest journey, from arrival to departure and all interactions in between
- Serve as the primary point of contact for guests and visitors upon their arrival
- Perform diverse front desk duties, creating a varied daily experience that includes reservations, guest account management, and promoting hotel amenities
- Deliver enthusiastic, informed, and welcoming service to all guests, both external and internal
- Handle incoming phone calls professionally, adhering to established brand guidelines
- Balance and reconcile cash accounts at the end of each work shift
- Inform non-members about the loyalty program’s advantages and assist with enrollment
Benefits
- Access to personalized work, learning, and benefit options through the company’s flexible programs
- Collaborate with dedicated professionals in the hospitality industry
- Receive guidance from seasoned hospitality experts committed to your growth
- Make meaningful contributions and take pride in positively impacting hotel operations
Work Arrangement
On-site — Perth CBD
Other
- Casual employment opportunity
- Schedule includes shifts across seven days a week, covering mornings, evenings, and weekends
- Opportunity to be mentored by experienced Accor Hospitality professionals
- Work in a full-service hotel environment with conference and dining facilities
