Responsibilities
- Greet and welcome guests warmly to create a positive first impression.
- Handle check-in and check-out procedures accurately and with attention to detail.
- Address guest inquiries and resolve issues promptly and professionally.
- Provide detailed information about hotel amenities, services, and local attractions in Sharjah.
- Collaborate with other departments to fulfill guest requests and ensure comfort.
- Keep the front desk area clean and organized.
- Process payments and manage guest accounts with precision.
- Maintain high standards of customer service and professionalism.
- Adapt to changing situations and multitask in a fast-paced environment.
- Handle all incoming and outgoing calls accurately and courteously.
- Maintain thorough knowledge of the hotel's fire, life, and safety systems.
- Promote hotel facilities and identify opportunities to enhance guest stays through up-selling.
Compensation
Not specified
Work Arrangement
On-site — Sharjah, United Arab Emirates
Team
Not specified
Not specified
