At Kroo Bank, we’re building the future of banking with modern technology and a culture that values innovation, collaboration, and impact. Unlike traditional banks or outsourcing firms, our engineers shape real products used by thousands of customers every day in the UK.
Why join us?
Be part of the team that keeps the bank running. As part of Technical Operations, you’ll sit at the centre of everything — from incidents and changes to resilience, automation, and supplier operations — giving you a unique, end-to-end view of how a modern bank operates.
Build real experience fast. You won’t be siloed into one area — you’ll gain hands-on exposure across incident management, change processes, operational resilience, business continuity, and automation, developing a well-rounded operational skillset from day one.
Have real impact early. Your work will directly support the stability and performance of services used by thousands of customers across the UK — this isn’t a back-office role, it’s critical to how the bank operates every day.
Learn modern operational tooling. Work with tools like Slack, Jira, Google Workspace, and automation platforms such as Make, helping you build practical, in-demand technical and operational skills.
Develop into a specialist or leader. Whether you want to grow into a senior operational role, specialise in areas like resilience or automation, or move into broader technology or product roles, this role provides a strong foundation and clear progression path.
Work in a highly collaborative environment. You’ll work closely with engineers, product teams, customer operations, and suppliers, building strong relationships and learning how different parts of the business come together.
Be part of a modern, fast-growing bank. Kroo is scaling quickly, which means opportunities to take ownership, improve processes, and shape how operations evolve as we grow.
What will you do?
• Support the day-to-day operation of Kroo’s technology and operational processes, learning how systems, services, and teams interact to deliver banking services.
• Assist with incident management activities, including documenting incidents, tracking actions, and supporting reporting.
• Support change management processes, including administration and coordination of changes.
• Help maintain operational documentation, CMDB records, and service information.
• Assist in operational resilience activities, including mapping updates, documentation, and evidence collection.
• Support business continuity planning (BCP) documentation and contact management.
• Assist with supplier and third-party processes, including documentation and due diligence tracking.
• Support the preparation of operational reports and data collection.
• Learn and contribute to automation and process improvement initiatives, supporting documentation and simple tasks.
• Work with internal teams to support coordination and operational delivery activities.
• Follow defined processes and escalate issues appropriately.
Apply on company website London, England, United Kingdom Hybrid Full-time
apply is hiring a Graduate Technical Operations Analyst
About company
At Kroo Bank, we’re building the future of banking with modern technology and a culture that values innovation, collaboration, and impact. Unlike traditional banks or outsourcing firms, our engineers shape real products used by thousands of customers every day in the UK.
Why join us?
- Be part of a new generation UK bank. Kroo was awarded a full UK banking licence in 2022, making us one of only a handful of fintechs to achieve this milestone.
- We’re one of the fastest-growing banks in the UK, reaching £1 billion in deposits faster than any of our peers, with 200,000+ customer accounts and growing every day.
- Work with a modern stack: Clojure, React Native, Kafka, AWS, Docker, Terraform.
- Practise or learn functional programming (we’ll support you even if you’re new to it).
- Be part of a cross-functional squad where engineers, designers, testers and product managers collaborate as equals.
- Permanent employment contract in Romania, 100% remote, with flexible hours and a healthy work-life balance.
- Competitive salary and stock options, so you share in the success of the company.
- Join a young, dynamic, and mission-driven organisation where your work directly shapes how people bank in the UK.
What you’ll do
- Build and deliver new features end-to-end, from idea to production, in a modern CI/CD environment.
- Work across the stack including backend microservices (Clojure, Kafka, AWS, Postgress) to frontend (React Native). We offer opportunities to specialise or grow as a full-stack engineer.
- Collaborate daily with product, design, and engineering colleagues to ship customer-facing features in an agile environment based on Kanban and XP practises such as pair programming and test driven development.
- Write clean, maintainable, and testable code, and participate in code reviews.
- Contribute to system design discussions and bring ideas to improve scalability and resilience.
- Keep learning, diving deeper into banking products, functional programming, mobile frameworks, or cloud infrastructure.
- Optionally, contribute back to open source and share knowledge with the wider engineering community.
What we’re looking for
- Professional experience in backend or mobile development (Clojure, Java, Kotlin, JavaScript/TypeScript, Swift, or any functional language is a plus).
- Interest in learning Clojure and functional programming.
- Familiarity with modern cloud environments (AWS preferred).
- Good communication skills in English and ability to work effectively in a distributed Agile team.
- A collaborative mindset and passion for building high-quality products
- Experience working in banking, fintech, or other highly regulated industries — understanding payments, compliance, or financial products is a plus.
About Our Process
We understand that competency is contextual, so throughout the process, we aim to gain an understanding of your experience and, if successful, to provide you with a role reflective of your demonstrated seniority. Our general interview process is as follows, but if your circumstances or timescales require, we can be flexible with its structure:
- 30-minute meet and greet with our Talent Acquisition Specialist via Google Hangouts
- 1-hour live coding exercise to work through a coding challenge with members of our development team via Google Hangouts
- 1-hour system design. This is an opportunity to showcase a system you’ve worked on in the past via Google Hangouts
- 30-minute opportunity to meet with our CTO and executives via Google Hangouts
Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.
At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:
- 20 days of annual leave
- Paid National Holidays
- 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
- Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
- Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop.
- Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.
Diversity and Inclusion:
We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.