Responsibilities

Establish and manage the strategic direction, vision, and long-term plan for the Product Solution Design function within the Global Product organization.
Recruit, develop, and guide a team of skilled professionals including Product Designers, UX/UI specialists, Design Researchers, and UX Writers.
Promote a culture of design quality and user-first principles throughout the company, spanning payment services, cryptocurrency trading, and other offerings.
Collaborate closely with Product, Engineering, Marketing, and Business units to deliver unified and seamless customer experiences.
Manage the full design lifecycle, from initial research and concept development to wireframing, prototyping, and final interface design.
Develop and maintain scalable design systems, methodologies, and tooling to ensure consistency across products and teams.
Advance the use of design thinking and research-driven development, incorporating user insights and behavioral data into design processes.
Ensure all digital experiences meet accessibility standards, support inclusivity, and perform effectively across mobile, web, and other platforms.
Take end-to-end ownership of the user journey, identifying friction points and opportunities for enhancement.
Define and track key performance indicators to evaluate usability, user satisfaction, and the overall impact of design initiatives.
Lead efforts to improve customer onboarding, engagement, conversion rates, and retention through intuitive and effective design solutions.
Represent the user perspective in executive discussions and cross-functional planning sessions.
Clearly convey design strategies, progress, and vision to stakeholders at all organizational levels.
Cultivate an environment of teamwork, innovation, and ongoing skill development within the design unit and across departments.

Compensation

Competitive salary and benefits package commensurate with experience

Work Arrangement

Hybrid or remote work options available

Team

Part of the Global Product team focused on scalable, user-centric digital financial solutions

Requirements

10+ years of experience in product or UX design, with at least 5 years in leadership roles.
Proven track record of building and managing high-performing design teams.
Deep understanding of fintech, mobile-first design, and digital banking or crypto platforms.
Strong portfolio demonstrating end-to-end ownership of complex digital products.
Experience working in agile, cross-functional environments with global stakeholders.

Preferred Qualifications

Master’s degree in Design, Human-Computer Interaction, or related field.
Experience scaling design systems in fast-growing technology companies.
Familiarity with user research methodologies and data-informed design decisions.
Fluency in design tools such as Figma, Sketch, and prototyping software.

Available for qualified candidates requiring work authorization