Responsibilities
- Manage the Commercial Operating System
- Enforce a standardized sales rhythm
- Ensure disciplined CRM usage and clean sales pipelines
- Implement uniform tracking and forecasting of sales opportunities
- Develop and monitor key performance indicators and dashboards
- Lead sales forecasting and ensure pipeline accuracy
- Aggregate regional forecasts into a unified company projection
- Hold Area Sales Managers responsible for forecast reliability
- Track pipeline volume and win rates
- Deliver clear revenue outlooks to executive leadership
- Oversee performance management processes
- Set clear expectations for individual and team performance
- Conduct or support performance review cycles
- Lead performance improvement plans and staffing decisions with Area Sales Managers
- Align pay structures with performance results
- Lead recruitment and team development initiatives
- Manage the full hiring lifecycle
- Collaborate with Area Sales Managers on candidate selection
- Coordinate new hire onboarding with the Director of Sales Performance
- Develop strategies for long-term talent retention and bench strength
- Handle escalated issues
- Act as the primary point of contact for escalations
- Resolve conflicts involving customers, OEMs, and internal teams
- Ensure organizational alignment and accountability
- Drive performance and accountability from OEM partners
Work Arrangement
Hybrid — Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Texas, Utah, Wyoming
