Responsibilities
- Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
- Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, transitions, revisions, sales plans, sampling, promotions and price change
- Enable a consistent experience for our guests by ensuring product is zoned, in stock, available, accurately priced and signed on the sales floor
- Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)
- Assess GM backroom, sales floor areas and fulfillment reporting to identify gaps and develop a plan to resolve
- Be an expert of operations, accuracy, process and efficiency
- Oversee execution of processes in inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for select GM areas of the store
- Responsible for working with Closing teams to identify key priorities and ensure the store is guest ready
- Create a scheduling plan in partnership with your ETL based off of monthly and weekly business workload and guest traffic
- Expect and enable team members to stay up-to-date on relevant trends and products
- Evaluate and recommend candidates for open positions and develop a guest-centric team
- Lead team onboarding and learning and close knowledge gaps through training and experiences
- Establish clear goals and expectations and hold team members accountable to expectations
- Lead and coach the team to ensure accuracy and efficiency in all GM processes
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
- Lead a team that provide a guest-ready and in-stock salesfloor in order to meet the needs of the guest.
- Assess Fulfillment business and make decisions to help teams fulfill all guest orders accurately and efficiently
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
- Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
- If applicable, as a key carrier, follow all safe and secure training and processes
- Address store needs (emergency, regulatory visits, etc.)
- Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture where executing those duties, such as compliance with federal, state, and local adult beverage laws
- All other duties based on business needs
Requirements
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Lead and hold others accountable
- Learn and adapt to current technology needs
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Welcoming and helpful attitude
- Effective communication skills
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Nice to Have
- Previous retail experience
Benefits
- comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
- 401(k)
- employee discount
- short term disability
- long term disability
- paid sick leave
- paid national holidays
- paid vacation
Work Arrangement
On-site
Additional Information
- Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.
