About the Role
Role details below.
Responsibilities
- Design, develop and implement integrations, automations and customizations to integrate DevRev with customers’ tech stack and workflows, and ensure successful customer engagements.
- Utilize AI in novel ways to solve customer problems, including Generative AI techniques like prompt engineering for foundation large language models (LLMs) to enable great AI agent experience.
- Conduct data analysis, writing SQL queries, and building dashboards to share insights and drive decision-making.
- Be proactive in communicating and keeping constant feedback loops to all key stakeholders including Customers, Engineering, Product, Customer Success & Support, Revenue, Marketing etc.
- Learn new tools and guide customers through critical workflows, e.g. integration with code repositories.
Requirements
- Software engineering degree or equivalent educational or professional experience.
- Hands-on coding experience using TypeScript/JavaScript, Python, APIs, Webhooks, and SQL.
- Familiarity with Generative AI technologies including models like GPT-4, prompt engineering and fine-tuning.
- Knowledge of vector databases and data embeddings.
- Outstanding communication (written and verbal in English).
- Result-oriented work style, ability to get things done and a learning mindset.
- An endless passion for challenging work that requires high energy, full engagement and a self-founded need for high performance.