Responsibilities
- Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person.
- Process incoming orders, validate purchase order contents are accurate, and engage with our warehouses to ensure timely dispatch.
- Process incoming returns from our customers and the warehouse. This includes receiving, categorizing, and initiating the refurbishment process.
- Work with the larger operations (Global Operations, Supply Chain) team to support inbound and outbound shipments, escalations and exceptions.
- Collaborate with Finance on various returns / orders issues.
- Take on other projects and tasks to help support Verkada operations
Work Arrangement
Remote (Worldwide)
Team
Structure: Part of the Fulfillment team; works with Global Operations, Supply Chain, Finance, and Operations teams.
Additional Information
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
- Located in MST or CST timezone
