London On-site Full-time GBP 170,000 – 290,000 / year

Sierra is hiring a Forward Deployed Infrastructure Engineer

Responsibilities

  • Lead discussions and execution around deployment architecture, including designing strategies for VPC setup, access controls, networking, and infrastructure provisioning across client environments.
  • Oversee end-to-end infrastructure operations for key customers, covering initial setup, scaling, updates, and incident response.
  • Create and update standardized deployment guides, upgrade processes, and automated tools to ensure consistent and dependable operations.
  • Collaborate with product engineering teams to ensure the platform supports smooth deployment and ongoing management under varying customer requirements.
  • Engage with customer platform, security, and DevOps teams to understand infrastructure limitations and compliance obligations.
  • Support pre-sales and onboarding phases by working with Sales and Customer Success to define infrastructure needs and convert them into actionable deployment blueprints.

Benefits

  • Unlimited paid time off with flexible usage
  • Comprehensive medical, dental, and vision coverage for employees and dependents
  • Life and disability insurance protections
  • Retirement savings plan tailored to local regulations by country
  • Paid parental leave policy
  • Support for fertility and family planning through Carrot
  • Daily catered lunch and access to snacks and coffee
  • Flexible stipend for personal benefits of individual choice
  • Complimentary alphorn instruction

Work Arrangement

On-site

Work Arrangement

  • San Francisco
  • Atlanta
  • New York
  • London
  • Paris
  • Madrid
  • Munich
  • Singapore
  • Tokyo
  • Sydney
About company
Sierra
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI.
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Job Details
Department Engineering, Platform Engineering
Category infrastructure
Posted 16 days ago