Apply on company website Rotterdam, Netherlands On-site Full-time

Freeday is hiring a Forward Deployed Engineer

At Freeday, we build digital employees that automate repetitive work so people can focus on what really matters. Our AI platform helps companies streamline processes, connect systems and bring intelligent automation to life. Now we’re looking for someone who knows how to make it work in the real world. Someone who loves connecting dots, solving puzzles and turning ideas into working solutions. What you’ll do As an Forward Deployed Engineer, you sit right between our clients and our product team. Fundamentally, you are concerned with implementing 'intelligent automation' (using (Gen)AI, ML, RPA, ...) within existing client processes to help them solve their problems better. That requires you to thoroughly understand client processes and their problems. But it also means you make sure that what we develop actually delivers value in practice. From connecting and configuring building blocks from our product, setting up new integrations and prototyping ideas to fine-tuning workflows — you bring our digital employees to life. Your days might look like this: - Translate business processes & needs into technical product implementation - Configure, test and deploy (updates to) digital employees that solve problems and deliver value for our clients - Build prototypes to test novel innovations and ideas that aim to solve client problems - Research, code and set up integrations between our product and whatever external system. For example, communication tools like Discord, HubSpot, or data management tools like SharePoint - Troubleshoot issues and continuously improve existing setups - Eat your own poison: continuously look to standardize & automate technical implementation processes so we do our own work smarter, every day Why Freeday We are a Rotterdam based tech scale up with big ambitions and a team that loves building things that matter. We prefer working together at the office because the best ideas often start at the coffee machine or in front of a whiteboard. You’ll join a curious group of people who like solving real problems and learning every day how to get better at it. No big egos. No corporate nonsense. Just people who want to build meaningful products together. What you’ll get from us - A role with real influence where you can see the direct impact of your work - A team full of smart and driven people - A solid salary, pension plan, laptop and travel allowance - An office five minutes from Rotterdam Central - Space to grow, experiment and make mistakes because that is how you learn - Regular drinks, fun team moments and plenty of laughs along the way
Job Details
Location Rotterdam, Netherlands
Work mode On-site
Employment Full-time
Department Product
Category other
Posted 4 months ago
Application On company website
About company
Freeday logo

Freeday's digital employees handle operations end-to-end, offering 70% cost reduction and 85%+ resolution rates. These AI agents automate workflows across customer service, finance, healthcare, and other industries, operating autonomously while integrating with existing systems.

The platform enables enterprises to deploy AI agents that perform tasks such as verifying identity, processing payments, resolving issues, and closing tickets without human intervention. These agents adapt to exceptions, learn from interactions, and work across multiple channels including voice, chat, email, and WhatsApp.

Freeday integrates with over 3000 business applications including Salesforce, SAP, and Zendesk, enabling seamless automation without replacing current infrastructure. The solution is designed for scalability, security, and compliance, with ISO 27001 certification and adherence to GDPR and CCPA standards.

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