Responsibilities
- Design and deploy AI agent solutions using an agentic AI platform.
- Create sophisticated prompting strategies, memory handling, and behavioral planning to support reliable large language model operations.
- Serve as a technical authority in diagnosing and evaluating AI system architectures.
- Build and sustain scalable, AI-driven IT workflows featuring agent decision logic and dynamic data retrieval.
- Ensure high performance and dependability of AI systems through ongoing monitoring and refinement.
- Partner with clients to assess business needs and deliver customized AI and retrieval-augmented generation solutions.
- Integrate AI workflows into current IT environments in collaboration with engineering and operations teams.
- Support the development of internal best practices and contribute to organizational knowledge resources.
- Engage in product development cycles from concept through execution, providing technical and strategic input.
- Assist in defining technical requirements and design blueprints in coordination with product leadership.
- Communicate complex technical topics clearly to non-technical stakeholders.
Compensation
Competitive salary and benefits package
Work Arrangement
Flexible work environment with remote and on-site options
Team
Collaborative, cross-functional team focused on AI innovation and customer success
Responsibilities
- Implement agent-based AI solutions using the Workato Agentic AI platform.
- Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.
- Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.
- Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.
- Continuously monitor and improve AI system performance, ensuring efficiency and reliability.
- Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.
- Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.
- Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.
- Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.
- Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.
- Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.
Available for qualified candidates
