Responsibilities
- Partner with the sales team to understand customer's technical requirements and deliver tailored, code-level product demonstrations
- Design and execute custom API integrations and proof-of-concept environments based on each client's specific tech stack and use cases
- Respond to technical queries throughout the sales process — covering API architecture, authentication, webhooks, and data flows — acting as the bridge between customers, sales, and engineering
- Build and maintain sandbox environments, sample code, and Postman collections to accelerate prospect technical evaluation
- Collaborate with Product and Engineering to relay field feedback on API design and developer experience and influence product roadmap decisions
- Lead and contribute to RFP/RFI responses and all technical documentation — architecture diagrams, integration guides, and security questionnaires — required during the sales cycle
- Troubleshoot integration issues in real time during technical evaluations, diagnosing errors across API calls, webhooks, and payment flows
- Build credibility with technical and non-technical stakeholders alike by communicating complex payment orchestration concepts with clarity
- Identify patterns across prospects' technical objections to surface insights that improve how we sell and how we build
Requirements
- Advanced English & Spanish
- 3+ years of experience in a Sales Engineer, Solutions Engineer, or similar technical role within payments or fintech
- Hands-on experience with REST APIs, webhooks, and API testing tools (Postman, cURL)
- Working knowledge of at least one programming language (Python, JavaScript, or similar) to build sample integrations and debug code
- Understanding of payment industry protocols and security standards (PCI DSS, tokenization, 3DS, encryption)
- Familiarity with SQL and reading logs/traces to troubleshoot integration issues
- Proven ability to communicate complex technical concepts clearly to non-technical audiences
- Track record of delivering successful technical product demonstrations and presentations
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills — you know how to read a room
Benefits
- Competitive Compensation
- Remote Work – You can work from everywhere!
- Home Office Bonus – A one-time allowance to help you create your ideal home office.
- Work Equipment
- Stock Options
- Health Plan wherever you are.
- Flexible Days Off
Work Arrangement
Remote (Worldwide) — Remote, LATAM
Additional Information
- Advanced English & Spanish required
- Remote work allowed globally
- One-time home office bonus
- Work equipment provided
- Stock options offered
- Health plan available regardless of location
- Flexible days off
