GE Vernova is hiring a Field Service Engineer—Generator Controls to join a Regional Service Team within the Gas Power, Control Solutions and Services organization. You will manage all resources and logistics for on-site service, maintenance, and refurbishment of customer equipment across North America.
What You'll Do
- Execute retrofit projects, including installation, power up, and commissioning of Excitation control solutions (EX2100e, EX2100, EX2000 DFE) and Static Starter control solutions (LS2100, LS2100e), plus HMI upgrades and TIL implementation.
- Support warranty administration and troubleshoot technical issues.
- Address customer service requests and lead issue resolution during and after warranty periods.
- Own pre-planning, site scheduling, field engineering, commissioning, startup, and project handover.
- Collaborate with project managers, customers, and suppliers to ensure financial performance, quality, timeliness, and customer satisfaction.
- Respond to customer call-out service requests.
- Complete service documentation, including time sheets, trip reports, invoicing packages, and pre/post-mobilization procedures.
- Work with other functions to identify change orders and review proposals for new opportunities.
- Interface with various GE Vernova business units.
- Participate in factory acceptance tests (FAT), contribute to controls strategy development, and design hardware/software configuration packages.
What We're Looking For
- Bachelor’s Degree in Industrial Automation, Electronic Engineering, or a related field, or equivalent experience.
- Experience with one or more: Excitation control solutions (EX2100e, EX2100, EX2000 DFE), Static Starter control solutions (LS2100, LS2100e), HMI upgrades, or TIL implementation.
- 3-5 years of field engineering experience in power generation, industrial plant automation, DCS, PLC, or similar sectors.
- Previous industrial field service experience.
- Controls experience with prime mover equipment.
- Electronics and/or mechanical troubleshooting skills.
- Computer proficiency with MS Office and TCP/IP configuration.
- Ability to learn software tools for HMI and application changes (e.g., Cimplicity, Intellution, Toolbox, GAP).
- Willingness to travel 70% as required.
- Valid driver's license and passport.
- Must reside in the U.S.
Nice to Have
- Prior mechanical or maintenance experience.
- Ability to read and interpret mechanical and electrical drawings.
- Self-starter who works independently, prioritizes effectively, organizes work, and meets deadlines.
- Ability to set and meet aggressive goals.
- Ability to troubleshoot control and instrumentation systems from field devices to networking.
- Credibility with customers, suppliers, and internal GE teams.
- Ability to multi-task in a dynamic, geographically dispersed team.
- Excellent written and oral communication skills in English.
- Customer-focused mindset demonstrated through field services, customer service, or project management experience.
Technical Stack
- Excitation Control: EX2100e, EX2100, EX2000 DFE
- Static Starter Control: LS2100, LS2100e
- HMI Upgrades
- TIL Implementation
- DCS (Distributed Control System)
- PLC (Programmable Logic Controller)
- MS Office, TCP/IP Configuration
- Software Tools: Cimplicity, Intellution, Toolbox, GAP
Team & Environment
You will be a Regional Service Team member within the GE Vernova Gas Power, Control Solutions and Services organization.
Benefits & Compensation
- Compensation: $91,400 - $152,000 USD Annual
- Performance bonus eligibility
- Geographic salary differential
- Varied, competitive benefits package
- Professional development and on-the-job learning opportunities
Work Mode
This is a remote position for candidates located in the United States.
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
