Responsibilities
- Deliver structured, skill-focused individual and group sessions for caregivers enrolled in treatment.
- Apply motivational techniques to support caregivers in following their treatment plans, tracking progress and completion of required activities.
- Join regular interdisciplinary team check-ins to coordinate care and monitor patient advancement.
- Practice empathetic listening and assist caregivers in foreseeing obstacles and preparing coping strategies in advance.
- Maintain an updated availability schedule to allow caregivers to book appointments.
- Initiate follow-ups via calls or messages, recover missed appointments, send reminders, track engagement, and offer support to maintain consistent participation.
- Collaborate with caregivers to solve barriers to treatment adherence, offering practical solutions to reduce daily stressors.
- Personalize care plans by recommending program adjustments and arranging services such as additional clinical sessions, group sign-ups, customized grocery orders, and tailored resource referrals.
- Support caregivers in creating advocacy documents, such as letters requesting 504 Plan accommodations.
- Establish a respectful, trusting relationship with each caregiver.
- Complete accurate and timely records of all caregiver interactions in accordance with organizational standards.
- Attend required internal meetings and complete assigned initial and ongoing training programs.
- Carry out additional tasks as directed by supervisors.
Benefits
- Flexible paid time off policy with a recommended range of 3 to 5 weeks per year, plus 11 paid company holidays.
- Comprehensive parental leave offering.
- Competitive coverage for medical, dental, vision, life, and accidental death and dismemberment insurance.
- Employer covers a substantial portion of insurance premiums for individuals and families.
- Access to Spring Health, a fully employer-funded mental health service provided through Guardian.
- Receive 5 free therapy and 5 free coaching sessions annually for yourself and each dependent.
- Employee Assistance Program (EAP) offering employer-paid support for mental health, legal needs, financial guidance, and more.
- HealthJoy, a fully employer-covered platform connecting employees with a healthcare concierge for benefit navigation.
- Eligibility for 401(k) plan.
- Student loan repayment assistance: $500 per quarter for employees with less than one year tenure, $1,000 per quarter for those with over one year.
- Extensive training in evidence-based eating disorder treatments, including Family-Based Treatment, Enhanced CBT, and CBT for ARFID.
- Unlimited online continuing education courses through NetCE for clinical staff.
- Annual stipend of up to $1,000 for professional development and continuing education.
- $50 monthly reimbursement for home internet expenses, added directly to payroll.
- One-time initial work-from-home setup stipend of up to $500.
- Additional $200 home office stipend reload at the 3-year mark and every two years thereafter (e.g., year 5, year 7, etc.).
- Company-issued laptop provided.
Compensation
Earning Potential Range: $54,000 to $65,000 Base Pay + 15% Annual Performance-Based Bonus Potential
Work Arrangement
Remote (Worldwide)
Other
- Work is conducted entirely from home with no travel obligations.
- Position involves stationary work requiring use of standard office equipment, keyboards, and telephone communication.
- Ability to sit or stand as needed during work hours.
- Must be available for 33 hours per week of direct patient care, including groups, new patient intakes, and follow-ups.
- Required to be available until 8 p.m. on two evenings per week, chosen by the employee.
- Must commit to at least 20 hours of direct patient care after 2 p.m. in the patient's time zone each week.
- Required to attend mandatory meetings such as supervision, treatment huddles, and all-hands sessions.
