Granicus is hiring an Experience Partner 4

Responsibilities

• Lead strategic engagements with high-profile Federal enterprise customers, with account sizes often ranging from $4 to $6 million in recurring revenue.
• Drive cross-functional teams during pre-sales discovery, solutioning, and executive-level proposal development.
• Oversee complex, multi-phase program delivery and ensure cross-functional alignment across Granicus teams, including GXG, Implementation, Product, Engineering, and Support.
• Develop and implement scalable consulting frameworks for team-wide adoption.
• Conduct executive business reviews and long-term transformation planning.
• Identify and drive strategic upsell and cross-sell opportunities.
• Represent Granicus in public forums, panels, and thought leadership events.
• Mentor Experience Partners and contribute to internal capability development.
• Translate customer insights into product and service innovation recommendations.
• This position requires availability to travel to on-site Federal customer meetings.

Benefits

• Flexible Time Off
• Company-Wide Wellbeing Days
• Work From Home Reimbursement
• Multiple Health Plan Options – Including a 100% employer-paid plan
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan
• Fitness Reimbursement Program
• On-Demand Mental Health Support – Access to Headspace and other wellness tools
• Paid Parental Leave – For both birthing and non-birthing parents
• Traditional & Roth 401(k) – With a generous company match
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind
• Online Learning Platforms
• Competitive Salary & Bonuses

Compensation

Competitive Salary & Bonuses

Work Arrangement

Hybrid — Washington, DC

Team

We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

How We Show Up to Work

• Demonstrate a polished, professional relationship with colleagues and customers.
• Assume positive intent.
• Be collaborative. Create space for and be open to different expertise and experiences.
• Be dependable and reliable for our customers and our colleagues.
• Be organized and manage your own workload.
• Be proactive. Be willing to jump in, not wait to be told.
• Be willing to try something new, not dependent on documented examples.
• Be empathetic. Consider the human experience, needs and motivations of our customers and our colleagues.
• Be open to feedback. Listen with the same passion with which you want to be heard.
• Be curious. Gather information and knowledge. Consider new ideas and approaches. Consider what you might not know.
• Choose courage over comfort.

Security Requirement

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Must be able to obtain a public trust clearance.

EEO Statement

We are an EEO Employer. It has been and will continue to be a fundamental policy of Granicus not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status or any other characteristic prohibited by federal, state and/or local laws.

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Culture

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employee population

The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Equal Opportunity Employer

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Other

• Must be able to obtain a public trust clearance.
• Candidates must be U.S. citizens based in the Washington, DC area.
• This role requires availability to travel to on-site Federal customer meetings and in-person engagements across DC, Maryland and Virginia.
• The role is typically performed on a computer using Zoom or Teams.
• The individual will be on camera throughout the day engaging with other employees and clients.
• The role is typically performed indoors within an office environment.
• This role is typically performed while sitting or standing at a desk.