JPMorgan Chase & Co. is looking for an Experience Design Senior Associate to contribute to innovative experience design, blending user needs with business goals within our dynamic financial services environment. You will play a pivotal role in shaping the user experience of our products and services by leveraging advanced knowledge of design principles.
What You'll Do
- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products cater to a diverse range of users
- Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience
- Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to strategic thinking
What We're Looking For
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Technical Stack
- Figma
- Sketch
- Adobe Creative Suite
Benefits & Compensation
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
We are an equal opportunity employer and do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.




