Responsibilities
- Manage end-to-end expansion and renewal sales processes across assigned accounts, guiding value-driven deals involving multiple internal stakeholders, teams, and use cases.
- Identify and cultivate new revenue opportunities by evaluating customer product usage, uncovering untapped potential, and addressing strategic needs across departments and technical groups.
- Develop and sustain relationships with senior executives, securing support from VP and C-level leaders to advance pipeline development and long-term account growth.
- Collaborate closely with Solutions Managers and internal teams to define and implement account strategies that accelerate sales progress and ensure customer success.
- Communicate the distinct technical and business value of the platform, customizing messaging for both technical users and executive decision-makers.
- Deliver reliable sales forecasts using performance metrics and pipeline insights to guide leadership and market-facing strategies.
- Ensure accurate and up-to-date Salesforce records, documenting all customer interactions, opportunities, and strategic account details to enable team effectiveness.
- Travel as required to strengthen client relationships and conduct in-person engagements.
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement savings plan
- Unlimited paid time off policy
- Generous parental leave benefits
- Access to mental health and wellness resources
- Competitive equity compensation package
Work Arrangement
Hybrid
Team
Success requires strong collaboration with peer teams and internal departments across the organization.
Other
- Travel as needed to build relationships and engage customers on-site.
- WFH monthly stipend to pay for co-working spaces for employees not in NYC or SF Bay Area.
