Responsibilities
- Lead Bakery and Pastry operations across all Food & Beverage outlets
- Deliver exceptional quality, creativity, and consistency in pastry and bakery production
- Drive financial performance and operational excellence
- Oversee full spectrum of pastry and bakery production
- Ensure all products meet high standards of presentation, taste, and innovation
- Work with Executive Chef to monitor costs, review forecasts, and plan resources
- Ensure adherence to operational budgets
- Assign responsibilities and monitor performance within the Bakery & Pastry Department
- Prepare weekly schedules aligned with business needs
- Ensure smooth day-to-day operations of the Bakery & Pastry Department
- Ensure pastry preparation and presentation meet hotel standards and local regulations
- Ensure full adherence to HACCP requirements
- Work with Hygiene Officer, Stewarding Manager, and F&B leadership team to conduct regular inspections
- Maintain highest sanitation practices
- Cultivate a professional, warm, and guest-focused culture within the brigade
- Build strong relationships with guests and respond proactively to feedback
- Ensure team reflects brand’s luxury positioning
- Conduct performance appraisals and provide regular coaching
- Identify and develop emerging talent for future growth within the group
Requirements
- Dynamic and commercially minded
- Responsible for delivering exceptional quality, creativity, and consistency
- Capable of driving financial performance and operational excellence
- Experienced in overseeing full spectrum of pastry and bakery production
- Able to ensure compliance with hotel standards, local regulations, and HACCP
- Proven leadership in day-to-day operations of a Bakery & Pastry Department
- Committed to quality, hygiene, and compliance
- Skilled in cost monitoring, forecasting, and resource planning
- Able to prepare weekly schedules aligned with business needs
- Experienced in conducting performance appraisals and coaching
Nice to Have
- Passionate pastry professional who combines creativity with commercial discipline
- Operational rigour with guest connection
- Technical mastery with mentorship
Work Arrangement
On-site — Phu Quoc
Team
Structure: Bakery & Pastry Department. Reports to: Executive Chef
Additional Information
- Role requires adherence to HACCP and sanitation standards
- Regular collaboration with Hygiene Officer, Stewarding Manager, and F&B leadership team
- Expected to build guest relationships and respond to feedback
- Focus on developing talent within the group
