Axiom Software Solutions Limited is hiring an Event Management Integration Specialist to lead a critical post-merger integration. Your primary focus will be implementing and configuring the ServiceNow Event Management module to ensure seamless IT service management across the newly unified platform.

What You'll Do

Implement and configure ServiceNow Event Management solutions to meet business requirements.
Monitor and manage event data from various sources to ensure timely and accurate incident detection and resolution.
Develop and maintain event management policies, procedures, and documentation.
Collaborate with IT operations and other stakeholders to integrate event management with other ITSM processes.
Analyze event data to identify trends, patterns, and potential issues, providing recommendations for improvement.
Ensure the reliability and performance of the ServiceNow Event Management module.
Provide training and support to end-users and other team members on event management processes and tools.