London, England, United Kingdom On-site Employment GBP 36,587.2 - 36,587.2 Hourly

City of London Corporation is hiring an Estate Concierge and Estate Cleaner

About the Role

The City of London Corporation is building its casual pool for the prestigious Barbican Residential Estate. We are recruiting for two distinct roles: Estate Concierge and Estate Cleaner, both essential to maintaining the estate's standards.

What You'll Do

  • Estate Concierge: Assist residents, visitors, and contractors.
  • Estate Concierge: Respond to day-to-day queries.
  • Estate Concierge: Operate CCTV equipment.
  • Estate Cleaner: Perform block and tower cleaning.
  • Estate Cleaner: Perform car park cleaning.
  • Estate Cleaner: Carry out any other cleaning duties as required.

What We're Looking For

  • A courteous and tactful manner.
  • Experience in an excellent customer service environment, such as a hotel or high-class residential location.
  • Strong written and verbal communication skills.
  • Ability to work on your own initiative.
  • A calm and professional approach when dealing with emergencies or unexpected events.
  • For Estate Concierge: Competence in computer use, security awareness, and customer service.
  • For Estate Cleaner: Good communication skills to liaise with managers, residents, and the public.
  • For Estate Cleaner: Ability to report incidents, repairs, or issues encountered during duties.
  • For Estate Cleaner: Strong cleaning skills with a clear focus on customer service.
  • Willingness to wear the uniform provided.

Team & Environment

The Estate Concierge role reports to the Car Park & Operations Manager. The Estate Cleaner role reports to the Cleaning Manager and Operations Manager.

Benefits & Compensation

  • Compensation: £17.59 per hour.

Work Mode

This is an onsite position based at the Barbican Residential Estate in the City of London.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

Required Skills
Customer ServiceCommunicationInitiativeEmergency HandlingProfessionalism
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About company
City of London Corporation

The City of London Corporation is the governing body for the Square Mile, providing local government services for residents and businesses. It manages the Barbican Residential Estate, a prestigious location in the City of London.

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Job Details
Department Customer Service
Category other
Posted 14 days ago