Responsibilities
- Establish and implement the strategic direction and long-term plan for digital-native eSIM offerings.
- Uncover expansion potential in consumer, business, and bulk distribution segments.
- Rank product features by user demand, revenue impact, and engineering practicality.
- Lead the full digital customer journey, from purchase through activation and ongoing management.
- Collaborate with design teams to build intuitive user experiences that boost uptake and engagement.
- Monitor, manage, and report on key performance indicators including conversion, adoption rates, average revenue per user, and profit margins.
- Convert technical eSIM infrastructure components—such as SM-DP+, SM-SR, GSMA compliance, entitlement systems, and carrier integration—into actionable product specifications.
- Work hand-in-hand with development, design, and quality assurance teams in an agile framework to deliver roadmap initiatives.
- Develop, update, and oversee sales and marketing assets including presentations, summaries, FAQs, playbooks, and demonstration materials for all sales channels.
- Coordinate with sales leadership to equip teams with effective messaging and tools for positioning and selling eSIM solutions.
- Provide product expertise and materials to support marketing initiatives and new product rollouts.
- Partner with operational and customer support units to improve service provisioning and issue resolution processes.
- Collaborate with marketing and growth teams on customer acquisition strategies, special offers, and retention programs.
- Assist business development in integrating enterprise clients and resellers through API and SDK enablement.
Compensation
Competitive salary and benefits package commensurate with experience
Work Arrangement
Hybrid work model with flexibility based on role and team needs
Team
Cross-functional team environment with product, engineering, design, sales, and marketing collaboration
Responsibilities
- Establish and implement the strategic direction and long-term plan for digital-native eSIM offerings.
- Uncover expansion potential in consumer, business, and bulk distribution segments.
- Rank product features by user demand, revenue impact, and engineering practicality.
- Lead the full digital customer journey, from purchase through activation and ongoing management.
- Collaborate with design teams to build intuitive user experiences that boost uptake and engagement.
- Monitor, manage, and report on key performance indicators including conversion, adoption rates, average revenue per user, and profit margins.
- Convert technical eSIM infrastructure components—such as SM-DP+, SM-SR, GSMA compliance, entitlement systems, and carrier integration—into actionable product specifications.
- Work hand-in-hand with development, design, and quality assurance teams in an agile framework to deliver roadmap initiatives.
- Develop, update, and oversee sales and marketing assets including presentations, summaries, FAQs, playbooks, and demonstration materials for all sales channels.
- Coordinate with sales leadership to equip teams with effective messaging and tools for positioning and selling eSIM solutions.
- Provide product expertise and materials to support marketing initiatives and new product rollouts.
- Partner with operational and customer support units to improve service provisioning and issue resolution processes.
- Collaborate with marketing and growth teams on customer acquisition strategies, special offers, and retention programs.
- Assist business development in integrating enterprise clients and resellers through API and SDK enablement.
Available for qualified candidates requiring sponsorship
