Wavenet is hiring an Enterprise Account Manager

Join Us at Wavenet: Empowering Businesses Through Innovative Technology At Wavenet, we believe in connecting businesses with the technology that drives success. From cybersecurity and connectivity to cloud solutions, communications, and contact center innovations, we are dedicated to fostering growth for our clients in a diverse and inclusive environment. Position: Account Manager – Enterprise Clients We are seeking a proactive and strategic Account Manager to cultivate and elevate relationships with our Enterprise clients. Your mission is to drive client retention, revenue growth, and profitability by becoming a trusted advisor, aligning Wavenets solutions with each client’s unique business objectives. This isn’t just about sales; it’s about partnership. You will encourage clients to innovate, support their ESG (Environmental, Social, and Governance) goals, and position Wavenet as an integral part of their organisation. Key Responsibilities - Account Management: Oversee and expand a portfolio of Enterprise accounts, prioritising long-term retention and strategic growth. - Relationship Building: Foster multi-level relationships within client organisations, including C-suite and senior leaders. - Solutions Promotion: Advocate for Wavenets comprehensive solution portfolio, including: - Cyberguard - Intelligent Connectivity - Managed Services - Hybrid Cloud - Unified Communications - Contact Centre Solutions - Team Leadership: Lead virtual account teams to ensure client success, collaborating with Service Management to meet service expectations. - Accuracy in Operations: Maintain precise forecasts, CRM records, and ensure timely contract documentation and invoice processing. - Strategic Planning: Develop and maintain Account Development Plans, Business Plans, and Win Plans, while applying qualification models to assess and advance opportunities.