Responsibilities
- Manage the complete enterprise sales cycle for multi-location restaurant groups with 50 to 500+ units, including outbound prospecting, inbound qualification, negotiation, and closing.
- Develop and oversee a strategic pipeline targeting franchise groups, restaurant holding companies, and national brands to acquire new logos and expand existing accounts.
- Handle complex deal structures involving corporate decision-makers, franchisees, technology partners, and POS integrators.
- Collaborate with Marketing, Product, and Customer Success teams to ensure smooth buyer experiences and contribute to product development.
- Build deep knowledge of restaurant operations, voice AI, and the competitive landscape to highlight the unique benefits of the product.
- Travel up to 50% for key onsite meetings, franchise conferences, and major industry events.
- Consistently surpass sales quotas while creating a repeatable enterprise sales process as the company scales.
Requirements
- 6 to 8+ years of experience in a closing role within SaaS.
- Significant experience selling to multi-location groups with 50+ units or enterprise restaurant and hospitality accounts.
- Existing contacts at enterprise accounts.
- Proven history of closing six-figure annual contracts with complex buying committees.
- Deep understanding of the restaurant technology ecosystem.
- Comfortable managing long sales cycles of 3 to 9 months involving multiple stakeholders and franchise structures.
- Strong collaboration skills, working effectively with Success, Product, and Engineering teams rather than in isolation.
- Access to a dedicated high-speed hardline internet connection at the workspace; satellite internet or mobile hotspots are not acceptable.
Nice to Have
- Experience with POS systems, reservations, phone systems, or AI and voice platforms is strongly preferred.
Benefits
- Full medical, vision, and dental coverage starting on the first day of employment.
- Mental health support and services provided through Modern Health.
- 15 days of paid time off, with accrual beginning on the hire date and increasing after 2+ years of tenure.
- 7 paid wellness days.
- 12 paid holidays plus one floating holiday.
- Up to 14 weeks of parental leave.
- Monthly wellness subsidy.
- Flexible spending account.
- 401(k) retirement savings plan.
- Employee stock purchase plan.
- Professional development reimbursement.
- Work from home reimbursement.
Compensation
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. This role is eligible to earn uncapped quarterly incentive compensation (sales commissions).
Work Arrangement
Remote - US
Other
- Travel up to 50% for key onsite meetings, franchise conferences, and major industry events.
- Access to an individual hardline high-speed internet connection required; cannot be performed using satellite internet or a mobile hotspot.
- This role is eligible to earn uncapped quarterly incentive compensation (sales commissions).
- Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.
- Yelp is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
- We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law.
- Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment.
- We are committed to providing reasonable accommodations for individuals with disabilities in our job application process.
