Responsibilities
- Setting clear priorities and a roadmap your team understands.
- Raising the bar on team-level execution quality.
- Building a team that self-organizes.
- Coaching and developing engineers.
- Driving operational rigor proactively.
- Acting as the default liaison to GTM, FDE, CX and other cross-functional partners, and picking up technical work alongside your team when it helps, without becoming a blocker.
Requirements
- 8+ years building production software with at least 4 years in a startup environment, managing platform engineers directly.
- You've owned a team's delivery, not just your own, and you've grown ICs into stronger engineers.
- Deep familiarity with high-throughput, data-intensive systems, workflow/automation engines, or AI-powered platforms in production, with experience managing full stack engineers
- A track record of turning a group of individual contributors into a high-performing team: clear priorities, shared ownership, and execution that doesn't depend on any one person.
- Strong enough technically to earn your team's trust. You can lead architecture and trade-off discussions, review work credibly, and jump into the code when it helps.
- We use AI tooling extensively and expect you to be fluent and opinionated about how it changes the way teams build.
- Experience setting roadmaps and priorities in an ambiguous, fast-moving environment, and the judgment to decide what to deprioritize, not just what to do.
- A real point of view on what high-performing engineering teams look like and how to measure them, with experience driving reliability, quality, or operational metrics like DORA.
- You give direct, constructive feedback as a matter of course, and you deliver it in a way people can act on.
- Clear written communication. We're a distributed team concentrated in NYC and we work closely with customer-facing teams. You write clearly in PRs, Slack, planning docs, and cross-functional updates.
Nice to Have
- Experience in Trust & Safety or abuse prevention.
- Understanding how attackers exploit platforms gives you a head start.
- Experience operating at the Product ↔ Engineering boundary, or in a customer-facing engineering capacity.
Benefits
- Health, vision & dental benefits
- 401(k) plan with employer matching
- Fully paid commuter benefits
- Fully stocked office with paid lunch and dinner
- At least two all-company events per year
Work Arrangement
On-site — New York City
Additional Information
- We're based in NYC and would relocate the right person for this role.
- We believe in working together in person.
