Litmos is hiring an Engineering Chief of Staff

Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people-centric, culture and brand? Then you’re in the right place! Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos solutions include an easy-to-use LMS platform, a comprehensive learning content library, services to support success, and integrations with top workflow tools. Thousands of companies trust Litmos to create, curate, and connect learning to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com. About the Role We are looking for an Engineering Chief of Staff to serve as the CTO's operational right hand across a distributed engineering organization spanning the US, UK, Australia, and India (Pune). You will own the operational rhythm of the engineering department: delivery health, cross-team coordination, strategic planning, and organizational initiatives. This is not a technical architecture role. You are the person who ensures 7 autonomous engineering teams deliver predictably, dependencies don't become surprises, and the CTO has clear visibility into what's working and what isn't. The UK location is a strategic timezone choice. You'll overlap with Melbourne in the morning, work a full day alongside Pune, and catch the US east coast in the afternoon, making you the connective tissue across all regions. What You'll Do - Own delivery metrics, process health, and cross-team dependency management across 7 engineering teams. - Drive SDLC standardization and manage delivery methodology evolution (Scrum, ShapeUp pilots). - Coordinate quarterly planning, roadmap alignment, and resource allocation across teams and regions. - Serve as the primary escalation point for cross-team blockers, priority conflicts, and delivery risks. - Provide the CTO and VP of Engineering with regular reporting on engineering health, velocity trends, and commitment reliability. - Oversee the Sr. Program Delivery Manager (Pune), Data Model Engineer (Pune), and Lead Platform Engineer (Pune). - Drive strategic initiatives on behalf of the CTO (organizational transitions, tooling adoption, process improvements). - Partner with the VP of Engineering on hiring strategy, team structure decisions, and engineering culture. What We're Looking For Required - 10+ years of experience in engineering operations, program management, or technical leadership in a software product company. - Experience operating as a Chief of Staff, Head of Engineering Operations, or similar cross-cutting operational role. - Demonstrated success coordinating delivery across 5+ distributed engineering teams. - Strong understanding of Agile delivery frameworks with experience driving process improvements at scale. - Excellent communication skills with the ability to operate effectively at the executive level. - Experience working across US, European, and APAC timezones. - Based in the UK (outside London is fine). Preferred - Experience overseeing the build-out or scaling of an offshore engineering hub. - Familiarity with Azure DevOps, Jira, or similar delivery tracking tools. - Experience managing organizational transitions (contractor to FTE, team restructuring). - Background in engineering or product development (you don't need to write code, but you should understand how software gets built).