Responsibilities
- Lead end-to-end operational delivery of global enablement initiatives, ensuring timely execution of onboarding, certification programs, recurring activities, and strategic projects.
- Optimize the technology stack supporting enablement, including learning systems, knowledge databases, project management platforms, and training resources to support scalable learning.
- Create, maintain, and refine workflows, processes, and standard operating procedures to enhance consistency, efficiency, and scalability across enablement functions.
- Collaborate with Sales, Revenue Operations, Product, Product Marketing, and Customer Success teams to align enablement efforts with business goals and support product launches.
- Maintain governance of the global enablement knowledge base, ensuring content accuracy, accessibility, and alignment with current business needs.
- Build and manage reporting systems and dashboards that track program adoption, certification progress, and operational performance for leadership review.
- Identify opportunities to improve operational efficiency by reducing manual work, streamlining processes, and enhancing user experience for learners and stakeholders.
- Act as the operational foundation for the global enablement team, providing systems, documentation, and process support to trainers, managers, and leaders.
Work Arrangement
Remote (Worldwide) — United Kingdom, Spain, France
Other
- This is a fully remote position; however, applicants must reside in the United Kingdom, Spain, or France.
- The selected candidate must be available to accommodate global business hours, including early mornings or late evenings when necessary.
- Occasional travel (10–20%) is expected for company off-sites, sales kickoffs, leadership meetings, and strategic planning events.
