Axelera AI is hiring an Embedded Software Engineer - Driver & OS to join our team. In this role, you will focus on diagnosing and resolving advanced technical issues for our AI products, developing new features for our AIPU product lines, and serving as critical escalation support.
What You'll Do
- Develop new product features for our AIPU product lines working together in the team with the other senior engineers
- Serve as escalation support for complex incidents involving AI software, drivers, and operating system components
- Troubleshoot technical issues related to our AIPU products, including new releases, firmware updates, and feature rollouts
- Analyze system data, logs, and user reports to identify underlying root causes
- Collaborate with engineering teams to validate defects, propose fixes, and support resolution planning
- Maintain accurate documentation of incidents, resolutions, and known issues
- Provide expert feedback to improve knowledge bases, standard operating procedures, and support workflows
- Support continuous improvement efforts based on current system analysis and customer feedback trends
- Assist in testing and validating patches, software updates, and new feature implementations
- Communicate technical information clearly to both technical and non-technical stakeholders
What We're Looking For
- English proficiency
Nice to Have
- Familiarity with AI-related software components or embedded systems
Team & Environment
You will join the AI Software and Drivers & OS team at Axelera AI. We maintain an open culture that supports creativity and continual innovation, collaborative ownership and freedom with responsibility.
Benefits & Compensation
- Attractive compensation package
- Pension plan
- Extensive employee insurances
- Option to get company shares
Work Mode
This is an onsite position based in Florence.
At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team.
