Responsibilities
- Cultivate and sustain robust partnerships with international providers, employing clear written and verbal communication to address data discrepancies and acquire necessary metadata for GKB upkeep.
- Examine metadata from publishers to verify completeness, quality, and accuracy, actively detecting deficiencies and implementing corrective measures.
- Design, upload, and sustain collections in the GKB, overseeing associated metadata such as descriptions, subject categories, alternative titles, and other attributes to facilitate precise indexing and discoverability.
- Create and update internal documentation outlining procedures for metadata transformation and loading processes.
- Investigate and obtain required metadata when not supplied, ensuring it is correctly formatted and successfully integrated into the GKB.
- Organize and prioritize weekly assignments, reporting progress and issues during daily team workload discussions.
- Work collaboratively with team members and cross-departmental partners to achieve individual, team, and organizational objectives.
Requirements
- At least two years of experience handling large datasets, metadata, or electronic resources.
- At least two years of experience coordinating with external vendors and managing high-volume written and verbal communications.
- Proven expertise in Microsoft Excel, including VLOOKUP/XLOOKUP, pivot tables, advanced functions and formulas, and experience with datasets exceeding 50,000 rows.
Nice to Have
- Strong analytical and problem-solving abilities with technological proficiency.
- Capability to handle multiple concurrent tasks and priorities, providing regular status updates and meeting deadlines in a remote work environment.
- Quick learner who adapts effectively to shifting priorities.
- Meticulous attention to detail, ensuring high data quality standards such as minimal errors, consistent formatting, and accurate classifications.
- Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, Access, OneNote, Word, and SharePoint.
- Familiarity with metadata standards like KBART, MARC, Dublin Core, or ONIX.
Benefits
- Medical, dental, vision, life and disability insurance, and flexible spending accounts.
- Retirement savings plan.
- Paid parental leave.
- Holidays and paid time off (PTO).
- Mentoring program.
Work Arrangement
Hybrid — Ipswich, MA, Birmingham, AL, Contoocook, NH
Other
- This remote position is U.S.-based only (excluding U.S. territories).
- Candidates living within a 30-mile radius of one of our hub office locations (Ipswich, MA; Birmingham, AL; Contoocook, NH) are required to be on-site one day designated by their team for collaboration and syncs.
- If you reside outside of this 30-mile range, the position is considered fully remote.
