Staff4Me is seeking a hands-on E-commerce Manager to lead day-to-day operations and performance optimization of our direct-to-consumer Shopify website. As the go-to expert for our online store, you'll own everything from sales and promotions to product merchandising and customer communications. This is a part-time remote role for a creative, data-driven individual passionate about building a brand redefining outdoor skincare.
What You'll Do
- Manage and optimize all Product Display Pages on Shopify for accuracy, SEO, and conversion-focused design.
- Oversee homepage, navigation, and seasonal merchandising updates.
- Plan and execute product launches and sales promotions.
- Monitor the site daily for uptime, product availability, and bug-free performance.
- Update and publish blog content regularly and collaborate on site content tied to brand campaigns.
- Monitor Shopify, Klaviyo, and Google Analytics metrics to track site health, AOV, conversion rates, and bounce rates.
- Make actionable recommendations to improve performance and customer experience.
- Manage and grow revenue through email and SMS marketing using Klaviyo, building and optimizing flows for welcome, post-purchase, abandoned cart, and win-back.
- Own the calendar for regular campaign sends.
- Communicate clearly with our offshore development team to troubleshoot bugs and implement technical updates.
- Act as the point person for all e-commerce operations questions within the broader team.
What We're Looking For
- 3+ years managing DTC e-commerce, preferably in beauty, wellness, or lifestyle brands.
- Deep, hands-on experience with Shopify and Klaviyo for email and SMS.
- Confident with Google Analytics, analytics tools, heatmaps, and data interpretation.
- A strong eye for detail and user experience.
- Excellent copywriting, communication, and project management skills.
- Comfortable working independently in a remote role while maintaining a collaborative spirit.
Nice to Have
- Experience with subscription and bundling logic.
- Knowledge of basic Liquid/CSS for making Shopify tweaks.
- A personal love for the outdoors, skincare, or wellness.
- Identify with or support LGBTQ+ communities and inclusive brand missions.
Technical Stack
- Shopify
- Klaviyo
- Google Analytics
Team & Environment
You will be the internal go-to for all e-commerce operations and serve as the liaison with our offshore development team.
Benefits & Compensation
- Flexible schedule requiring 22 hours/week.
- Free Utu skincare products.
- A remote work culture grounded in creativity, freedom, and fun.
- The opportunity to grow with a brand redefining outdoor skincare.
Work Mode
This is a fully remote position.
Staff4Me is an equal opportunity employer.
