Williams Lea by RRD is hiring a Document Production Associate (Mon-Fri, 1-10p)

The Document Production Associate position is responsible for providing word processing and/or document production services for our clients. (* denotes an “essential function”) -Utilize appropriate logs and/or tracking software for all document production work -Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle -Perform work in document production, proofreading, intake and workflow coordination functions, as needed -Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction -Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions -Communicate with team members, lead, supervisor or client on job or deadline concerns -Meet contracted deadlines for service delivery to our clients -Troubleshoot basic software or hardware problems -Help to foster a proactive environment of continuous service enhancement and relationship building with the client -Perform quality assurance on work, as requested -Adhere to Williams Lea Tag policies, in addition to client policies -Use equipment and supplies in a cost efficient manner