About the Role
Oversee the development and execution of partner-facing solutions, ensuring alignment with business goals and technical capabilities while managing a team of specialists.
Responsibilities
- Direct the strategy and implementation of solutions for external partners
- Collaborate with engineering, product, and business teams to align partner needs with internal capabilities
- Manage end-to-end delivery of complex integration projects
- Identify opportunities to improve partner onboarding and support processes
- Lead a team of solution managers and technical leads
- Translate technical requirements into business outcomes for non-technical stakeholders
- Develop frameworks to assess partner performance and scalability
- Drive alignment between partner goals and company objectives
- Oversee documentation and knowledge sharing across partner-facing teams
- Ensure compliance with security, regulatory, and operational standards
- Facilitate escalation resolution for high-priority partner issues
- Optimize workflows to reduce time-to-value for new integrations
- Advocate for partner feedback in product development cycles
- Monitor industry trends to inform strategic direction
- Maintain strong relationships with key technical and business contacts
- Coordinate training programs for internal teams on partner solutions
- Report on key metrics and performance indicators to senior leadership
- Support go-to-market initiatives for new partner offerings
- Evaluate new tools and platforms to enhance solution delivery
- Ensure consistent communication across departments involved in partner success
Compensation
Competitive salary with performance incentives and equity package
Work Arrangement
Hybrid work model with flexibility based on location and role needs
Team
Part of the global partnerships division focused on expanding ecosystem integrations and client success
About the Team
This role operates within a dedicated unit focused on enabling third-party success through technology and service integration. The team works closely with external developers, enterprise clients, and internal product groups to ensure seamless implementation and ongoing support.
What We Value
We prioritize clear communication, proactive problem solving, and a commitment to long-term partner growth. Candidates should demonstrate resilience, adaptability, and a focus on measurable impact.
Available for qualified candidates requiring sponsorship
