Built on WordPress, WooCommerce is the leading open-source commerce platform, powering over four million online stores and accounting for 34% of all online stores globally. WooCommerce enables anyone to easily create a physical or digital store, and sell anything from products, to subscriptions, to services, or virtually anything else, and reach customers around the world. As an open platform, WooCommerce is the most flexible, customizable ecommerce platform available, and we foster an ecosystem of developers and creators who build custom solutions, pushing the boundaries of what’s possible. We believe in democratizing commerce—and we are hard at work making WooCommerce available to as many people and businesses as possible.
Strategic partnerships are a key growth engine for WooCommerce and one of the most impactful areas within Automattic. Our strategic partnerships are fundamental to enabling merchant success across every stage of their journey. We collaborate with best-in-class global technology partners across key categories to extend the power and flexibility of our platform. These include marketing and customer engagement tools like Klaviyo, Mailchimp, and Trustpilot; logistics and fulfillment providers like UPS, FedEx, and ShipStation; and advertising platforms like Google, Meta, TikTok, and Pinterest that help merchants acquire and grow their customer base. To simplify financial operations, we also integrate with leading payment solutions like Stripe, PayPal, and Square, as well as tax and accounting platforms such as QuickBooks, Xero, TaxJar, and Avalara. These partnerships are core to our open source approach, giving merchants the power to customize their stores with trusted, scalable solutions built for growth.
WooCommerce is seeking a highly driven and strategic individual to join our Strategic Partnerships team. In this role, you’ll play a key part in identifying and developing high-impact partnerships that align with WooCommerce’s long-term vision. Your work will help drive revenue, broaden our ecosystem, and create meaningful value for our merchants and partners.
Responsibilities
- Support WooCommerce’s leadership in developing and implementing a comprehensive Partner Program that is competitive and attractive to partners, and aligned with market and business needs.
- Identify and assess strategic partnerships that increase the adoption of Woo, generate revenue, and strengthen our product offering.
- Negotiate comprehensive agreements across multiple categories with potential partners and renewals/expansions for existing partners.
- Establish, nurture, and mature relationships with existing and new key partners (Fortune 100 companies) to drive mutual growth and success.
- Monitor and optimize program performance, using analytics to identify trends, opportunities, and risks within the partner ecosystem.
- Design processes that enable the team to scale, from standardizing common deals to implementing reporting on metrics that track the progress against our goals.
Requirements
- 8+ years of experience in strategic partnerships, business development, or related roles within the ecommerce, SaaS, or fintech sectors.
- Experience in consumer, SMB, and mid-market business models, preferably with knowledge of advertising, social media, ecommerce, analytics, and Martech stacks.
- Experience working cross-functionally with legal, engineering, and marketing teams.
- Proven track record of building and scaling partnerships that drive revenue and customer value.
- Strong negotiation skills and experience managing complex partnership agreements.
- Comfortable with ambiguity, open to feedback, and willing to challenge conventions while taking thoughtful risks. "Embraces collaboration, challenges the status quo, takes calculated risks, and adapts well to ambiguity, with a strong receptiveness to feedback."
- Experience with mergers, acquisitions, and investments is beneficial.
Salary range: $105,000 - $215,000 USD. Please note, we're only hiring in North America for this position.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI
North America Remote (Global) Full-time USD 105,000 – 215,000 / year
Automattic is hiring a Director of Strategic Partnerships, WooCommerce
About company
Now in our 20th year, we’re the people behind WordPress.com, WooCommerce, Beeper, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company, an Equal Opportunity employer, and Disability Confident Committed. (Here’s what that might mean for you.) If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our Employee Resource Groups.
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