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Montreal, Canada or US, remote Hybrid Full-time

Trackforce is hiring a Director of Product Management Enterprise

Responsibilities

  • Develop and implement enterprise product strategy including GRC modules, MCP service layer, alarm triage systems, and corporate security infrastructure
  • Shape the enterprise market narrative positioning the platform as the embedded intelligence layer within F2000 security operations centers
  • Lead Customer Advisory Board interactions to convert enterprise client requirements into validated product initiatives
  • Lead the 'Explore' track in the Defend/Expand/Explore strategic model, allocating 20% of roadmap capacity
  • Manage and grow a team of 2-3 product managers covering Command Center, Enterprise/GRC, and Platform & APIs
  • Assess product team performance against defined deliverables and success metrics during evaluation periods
  • Recruit and integrate new product managers as the enterprise portfolio scales
  • Implement dual-track agile methodologies across the enterprise product organization
  • Deliver enterprise MVPs within fixed 6-week cycles, maintaining deadlines with flexible scope adjustments
  • Advance the MCP integration platform enabling customer connections to third-party AI, SIEM, and SOAR tools
  • Collaborate with engineering on development of the Cross-Platform Data Lake and unified API framework
  • Maintain accountability for enterprise P&L by linking roadmap investments to revenue and expansion metrics
  • Engage directly with F500 security directors and CISOs to influence and accelerate enterprise sales cycles
  • Work with Sales to pursue $8M in identified cross-sell opportunities across enterprise accounts
  • Partner with the VP of Product on quarterly reviews to adjust Defend/Explore investment balance based on net revenue retention
  • Report enterprise roadmap progress, risks, and trade-offs to executive leadership

Benefits

  • Hybrid and flexible work model
  • Three weeks of vacation from first year of employment
  • Paid sick leave and family responsibility days
  • Full health and dental coverage effective Day 1
  • Round-the-clock telemedicine access
  • Support for mental health and wellness
  • Life insurance, accidental death and dismemberment, long-term disability, and critical illness coverage
  • RRSP and DPSP with employer matching contributions
  • Employee referral incentive program
  • Paid volunteer day and employee recognition initiatives

Work Arrangement

Hybrid — Montreal, Canada, US, remote

Team

Team size: 2; manages 2-3 Product Managers: PM Command Center, PM Enterprise/GRC, and Sr. PM Platform & APIs

Other

  • Hybrid work model with preference for 3 days per week in Montreal, Canada
  • Office address: 2020 Blvd Robert‑Bourassa, Suite 2000, Montreal, QC H3A 2A5
  • Position available in Montreal, Canada (hybrid) or US (remote)
About company
Trackforce

Trackforce is a global leader in physical security operations management, providing software solutions to optimize how security teams protect, detect, and respond. The platform serves corporate security teams, security firms, and organizations across various industries including healthcare, financial services, manufacturing, and public safety.

With over 40 years of combined security expertise, Trackforce supports more than 560,000 active users across 200,000 secured sites in over 50 countries and 55 languages. Its technology streamlines security workforce management, business administration, and intelligence operations.

The company powers trusted security operations for global organizations such as Airbus, JLL, HSBC, IKEA, and the Louvre Museum, making it the global standard for physical security operations.

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Job Details
Department Technology – Product Design
Category product
Posted 3 months ago