Responsibilities
- Build and lead a high-performing product design team: hire, coach, and grow designers as the team scales.
- Set and uphold the bar for craft and quality. Define what 'great' looks like at Affinity, and hold the team to it across every surface we ship.
- Partner with Product and Engineering leadership on strategy, roadmap, and the operating model that gets us to durable outcomes.
- Bring a clear point of view on how design practice is changing in AI-native products. Translate that into how the team works, what we ship, and how we measure quality.
- Own the end-to-end design experience across our enterprise product surface, from core CRM workflows to mobile to MCP to new product areas.
- Establish processes and rituals that enable the team to move quickly without compromising on quality.
- Serve as a senior leader at Affinity, contributing to strategic planning beyond the design function.
Requirements
- 10+ years in product design, with at least 7 years building, coaching, and leading high-performing design and UX teams.
- A strategic mindset. You can connect design decisions to business outcomes, weigh trade-offs across short and long horizons, and influence company strategy.
- A clear, considered perspective on design craft and how it's evolving with AI. You've thought carefully about what changes when AI is a primary surface, what doesn't, and where the craft bar should sit.
- Deep experience designing enterprise software. You understand the workflows, complexity, and stakes of building for professional users.
- Demonstrated taste and craft in interaction design, visual design, research, and product thinking, backed by a portfolio of work you've shipped or led.
- A track record of partnering closely with Product and Engineering leaders on both strategy and execution.
- Strong written and verbal communication. You can rally a team, influence peers, and represent design clearly to non-designers.
- High empathy as a manager. You build trust, give direct feedback, and grow people.
Benefits
- We cover both you and your dependents' extended health benefit premiums and offer flexible personal & sick days to support your well-being.
- We offer an RRSP plan to help you plan for your future.
- We provide an annual education budget and a comprehensive L&D program.
- We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
- Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success.