Responsibilities
- Provide strategic vision and high-level oversight for the docketing team, ensuring seamless operations, proper staffing, and alignment with the firm’s litigation priorities and business objectives.
- Lead initiatives to build and foster a collaborative, highly skilled team, driving innovation and adopting processes that enhance efficiency and productivity.
- Oversee the development and management of a cohesive team of docketing professionals who deliver comprehensive support across business, litigation, and intellectual property-related services.
- Strategically manage workforce planning, including staffing decisions, performance evaluations, compensation strategies, professional development, and career progression, ensuring the team remains highly motivated and aligned with the firm’s goals.
- Continuously monitor and assess the firm’s docketing systems, processes, and procedures to maximize efficiency, accuracy, and cost savings while minimizing risks that could adversely affect clients or the firm.
- Develop and propose strategies to refine and enhance docketing operations, leveraging emerging technologies, industry trends, and best practices to meet organizational objectives.
- Collaborate with the firm’s technology and project management teams to design, manage, and implement docketing-related initiatives and system improvements.
- Analyze docketing data to identify patterns, risks, and opportunities, providing actionable recommendations to firm leadership to drive informed decisions.
- Act as a trusted subject matter expert and advisor to firm administrative leaders and practice group management, contributing to the creation, review, and ongoing updates of service standards, policies, and procedures for docketing.
- Serve as the primary resource for attorneys and firm professionals on issue resolution, policy guidance, best practices, and the optimal use of docketing systems.
- Build strong partnerships with practice group and administrative leaders to ensure docketing needs are effectively addressed and aligned with firm priorities.
- Oversee the selection, implementation, and maintenance of docketing software and tools to meet evolving firm and client needs.
- Partner with technology vendors and internal stakeholders to ensure maximum utilization of docketing software.
- Provide advanced training for team members and litigation staff.
- Champion organizational change initiatives aimed at modernizing docketing operations to align with firm objectives and industry trends.
- Serve as a change agent who drives adoption of innovative tools, processes, and methodologies that support operational excellence.
- Leverage data analytics and AI-enabled technologies to streamline operations, improve decision-making, and fuel continuous process improvement.
- Build and execute a vision for change management strategies, ensuring department-wide adoption and enthusiasm for new processes and technologies.
- Partner with firm leaders and stakeholders to cultivate a culture of adaptability, continuous improvement, and technological advancement.
Requirements
- 10+ years’ of experience in litigation docketing within a large law firm, including at least 5 years of senior level management experience.
- Bachelor’s degree or equivalent required.
- Advanced knowledge of court rules, procedures, deadlines, and compliance requirements across state and federal jurisdictions.
- Ability to lead, inspire, and develop a dynamic team.
- Strong decision-making and problem-solving abilities to manage complex docketing challenges.
- Skill in identifying inefficiencies, evaluating risks, and implementing innovative solutions.
- Proficiency in docketing systems, legal research tools, and process optimization strategies.
- Exceptional organizational and time management skills to oversee high-volume, high-priority workflows.
- Superior communication and interpersonal skills to facilitate collaboration across litigation teams and firm leadership.
- Flexibility to adapt to evolving priorities in a fast-paced, results-driven environment.
- Ability to mentor and supervise junior members of the Litigation Docketing team.
Nice to Have
- Advanced degree, such as Master of Business Administration or similar.
Benefits
- Choice of health and vision insurance plans.
- 2 paid volunteer days for qualifying community service work.
- Dental plan.
- Fertility and adoption benefit.
- Paid sabbatical after 13 years of service.
- Tuition reimbursement.
- Commuter benefits.
- Retirement contribution.
- Health insurance with an optional HSA.
- Long term disability.
- Telemedicine and virtual short term solution based counseling services.
- Life insurance.
- Healthcare and Dependent Care Flexible Spending Accounts.
- Subsidized backup care and caregiving resources.
- 401(k).
- Vacation.
- Sick time.
- 11 paid holidays each year.
- Employee assistance program.
- Voluntary accident insurance.
- Voluntary life.
- Voluntary disability.
- Voluntary long term care.
- Pet insurance.
- Commuter and Transit programs.
Work Arrangement
Hybrid
Additional Information
- Some travel may be required.
