Responsibilities
- Lead our Fraud & Disputes Risk team
- Work as part of the wider Fraud & Disputes Group Leadership Team
- Build strong and trusted relationships with our Fraud Product, Engineering, Data and Operations teams
- Work collaboratively to help build and embed effective Fraud controls and processes for our customers
- Create a positive culture across our Fraud Group
- Work across Monzo’s global teams and cover all product lines, including current accounts, business banking, borrowing and wealth
- Employ the latest technologies to craft and develop our prevention-first tools that enable us to stay several steps ahead of the criminals
Requirements
- Significant experience leading highly-effective risk teams, ideally in a regulated and fast-paced environment
- Deep knowledge of fraud regulations in the UK and EU
- Know how to work hand-in-hand with Product, Engineering, and Data teams, finding the harmonious balance between a product-led mindset and deep fraud risk expertise
- Experience prioritising and developing innovative fraud management strategies, using the latest technology to scale and implement these
- Able to quickly and confidently understand, articulate and respond to emerging trends and risks across the fraud landscape (plugged into latest industry developments)
- Can speak to and influence senior internal and external stakeholders with confidence and in line with Monzo’s values
- A great manager and coach with a track record of developing high-performing teams, using continuous feedback to empower individuals and drive tangible impact
- Data-driven (able to self-serve) and use technology to solve problems and identify opportunities
Benefits
- £136,000 - £180,000
- Incentive Awards tied to your performance
- Flexible working hours
- £1,000 learning budget each year to use on books, training courses and conferences
- We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup
Work Arrangement
Hybrid — London
Additional Information
- This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)
- We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team