London, United Kingdom Hybrid Full-time GBP 136,000 – 180,000 / year

Monzo is hiring a Director of Fraud

Responsibilities

  • Lead our Fraud & Disputes Risk team
  • Work as part of the wider Fraud & Disputes Group Leadership Team
  • Build strong and trusted relationships with our Fraud Product, Engineering, Data and Operations teams
  • Work collaboratively to help build and embed effective Fraud controls and processes for our customers
  • Create a positive culture across our Fraud Group
  • Work across Monzo’s global teams and cover all product lines, including current accounts, business banking, borrowing and wealth
  • Employ the latest technologies to craft and develop our prevention-first tools that enable us to stay several steps ahead of the criminals

Requirements

  • Significant experience leading highly-effective risk teams, ideally in a regulated and fast-paced environment
  • Deep knowledge of fraud regulations in the UK and EU
  • Know how to work hand-in-hand with Product, Engineering, and Data teams, finding the harmonious balance between a product-led mindset and deep fraud risk expertise
  • Experience prioritising and developing innovative fraud management strategies, using the latest technology to scale and implement these
  • Able to quickly and confidently understand, articulate and respond to emerging trends and risks across the fraud landscape (plugged into latest industry developments)
  • Can speak to and influence senior internal and external stakeholders with confidence and in line with Monzo’s values
  • A great manager and coach with a track record of developing high-performing teams, using continuous feedback to empower individuals and drive tangible impact
  • Data-driven (able to self-serve) and use technology to solve problems and identify opportunities

Benefits

  • £136,000 - £180,000
  • Incentive Awards tied to your performance
  • Flexible working hours
  • £1,000 learning budget each year to use on books, training courses and conferences
  • We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup

Work Arrangement

Hybrid — London

Additional Information

  • This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)
  • We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team
About company
Monzo
Monzo offers personal and business bank accounts, joint accounts, accounts for 16-17 year olds, free kids accounts, credit cards, savings, investments, and pension combination services in the UK. Known for hot coral cards, get-paid-early feature, financial education on social media, and award-winning customer service.
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Job Details
Department Financial Crime & Fraud Collective
Category management
Posted 2 hours ago