We are looking for a Director of AI Platform to lead our ML Platform domain within the Data & Platform tribe. The position will be based in our Barcelona hub and will be responsible for defining a compelling vision, shaping the strategy, and driving the execution for Delivery Hero’s unified Machine Learning platform and establishing an MLOps culture. This highly strategic position requires gaining buy-in from senior stakeholders and driving implementation across diverse business units, and will be instrumental in empowering teams across Delivery Hero to leverage AI effectively.
This role demands a leader with exceptional technical depth across machine learning domains, combined with strategic foresight and proven stakeholder management experience in a globally distributed organisation. Success in this role is measured by the increase in innovation velocity, efficiency, and satisfaction of teams leveraging the ML platform.
Your Mission:
Reporting to the Senior Director Data Platform, you will be responsible for leading and scaling the ML Platform domain. Your key responsibilities will include:
Strategic Leadership
- Lead the vision, strategy, and roadmap for Delivery Hero's unified ML platform, aligning it with business, product, and global tech goals. Communicate this strategy and its value to your users and stakeholders, including executives.
- Stay informed on MLOps and AI/ML trends like Generative AI.
Platform Development & Operations
- Oversee the creation and continuous improvement of a comprehensive, end-to-end MLOps platform and its target architecture, technology stack, and operational model.
- Evangelize robust MLOps practices.
- Establish and monitor key performance indicators (KPIs) and Service Level Objectives (SLOs) for platform reliability, scalability, performance, cost-effectiveness, and internal customer satisfaction.
People Management
- Build, lead, mentor, coach, and inspire high-performing teams.
- Cultivate a world-class engineering culture centred on innovation, collaboration, technical rigour, ownership, agility, and continuous learning.
- Attract, hire, develop, and retain top-tier talent; manage team performance, provide career growth pathways, and build leadership capacity within your organisation.
Stakeholder Management
- Serve as a primary technology partner to key stakeholders globally and deeply understand their current and future ML needs.
- Proactively influence cross-functional teams and senior leadership to drive alignment, secure buy-in, and promote the adoption of platform capabilities, standards, and best practices.
- Meet immediate stakeholder demands while building for long-term scalability and maintainability
Cost Management
- Ensure efficient allocation of capital and operational expenditures, and drive cost optimisation initiatives.
- Oversee relationships with key technology vendors and partners where applicable.
Apply on company website Barcelona, Spain Remote (City) Full-time
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About company
We’re a Spanish tech company and the fastest-growing multi-category player in Europe, Central Asia, and Africa. With technology at the core of our business, we create innovative solutions by connecting customers, businesses and couriers, whilst making sure we have a sustainable impact on our communities and ecosystems.
We want to have a positive impact on cities, our communities, and the environment.
We strive for a socially-responsible and eco-friendly growth model. For us, change comes from within. Our internal culture drives impact from the core of our business. We enable small businesses to grow and give couriers an opportunity to generate income in a fast and accessible way. Our technology is free for non-profit causes and is put to good use, helping us to reduce our carbon footprint and make an impact in the communities we serve.