Responsibilities
- Develop and execute strategic account plans for online reseller and marketplace partners
- Build executive-level relationships with owners, executives, eCommerce leaders, and digital operations teams
- Identify opportunities to increase sales, assortment expansion, digital adoption, and customer acquisition
- Lead business reviews and growth planning sessions with strategic partners
- Drive integration initiatives involving APIs, EDI, punchout solutions, catalog syndication, inventory visibility, and order automation
- Partner with Product Information Management (PIM), IT, Digital Commerce, Marketing, and Customer Experience teams to improve partner performance
- Develop joint growth strategies focused on assortment expansion, conversion improvement, and customer retention
- Monitor marketplace trends, digital commerce innovations, and competitive developments
- Identify new marketplace opportunities and emerging digital channels
- Lead negotiations for strategic agreements and partnership initiatives
- Act as the voice of digital partners within Parts Town to improve systems, processes, and customer experience
- Represent Parts Town at industry conferences, eCommerce forums, technology events, and partner meetings
- Deliver annual sales growth, profitability, and strategic partnership objectives
Requirements
- 8+ years of experience in eCommerce, marketplace partnerships, strategic sales, business development, or digital channel management
- Strong understanding of online reseller business models, marketplaces, and digital commerce ecosystems
- Experience managing enterprise-level partnerships and strategic accounts
- Familiarity with API integrations, EDI transactions, product content syndication, inventory management, and order automation workflows
- Proven ability to influence executive stakeholders and build long-term strategic relationships
- Exceptional communication, presentation, finance and negotiation skills
- Ability to lead cross-functional initiatives without direct authority and operate independently in a fast-paced, growth-oriented environment
- Proficient in English (both written and verbal)
- Quality, high speed internet connection at home
Nice to Have
- Experience in HVAC, industrial distribution, MRO, OEM parts, or adjacent industries
- Knowledge of marketplace platforms and digital commerce technologies
- Experience with ERP, PIM, OMS, CRM, and eCommerce platforms
- Familiarity with B2B eCommerce, contractor purchasing workflows, and procurement systems
- Understanding of channel conflict management and omnichannel strategies
- Bachelor's degree
Benefits
- Quarterly profit-sharing bonus
- Remote work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it
- Health insurance
- 401k/401k match
- Employee assistance programs
- Time away (paid time off, paid sick time off, paid holidays, paid parental leave)
- Professional development opportunities