Responsibilities
- Serve as the top technical point of contact for EMEA clients, interacting with engineering teams and executive leadership
- Oversee hardware initialization, board-level integration, and embedded system troubleshooting, both on-site and remotely
- Assist in chip-level design, custom carrier board creation, and embedded Linux deployment
- Support customers integrating AI models and inference workflows using the Voyager SDK
- Diagnose and resolve issues related to PCIe, power management, signal integrity, thermal performance, and BSP startup
- Lead technical pre-sales activities and secure design wins with OEMs, ODMs, system integrators, and end customers in Europe
- Develop field application engineering processes, documentation, and support systems tailored to the EMEA region
- Hire, train, and supervise FAE engineers as the regional team expands
- Coordinate technical field priorities with business objectives and contribute to regional and global FAE planning
- Act as the key technical liaison between EMEA customer requirements and global research, development, and product teams
- Collect and communicate customer insights and product feedback to Product Management and R&D departments
- Manage relationships with strategic accounts, distributors, and channel partners throughout EMEA
- Collaborate with Sales and Business Development on product launches, customer onboarding, and market intelligence
- Represent the company at technical conferences, industry events, and forums across the EMEA region
Benefits
- Competitive salary and financial package
- Company-sponsored pension plan
- Comprehensive employee insurance coverage
- Eligibility for equity participation
- Flexible work model including remote and hybrid options
- Transparent and creative work culture fostering continuous innovation
- Culture of shared ownership with autonomy and accountability
- Commitment to diversity and equal employment opportunities
- Supportive and inclusive workplace atmosphere
Compensation
Competitive salary and financial package
Work Arrangement
Flexible work model including remote and hybrid options
Team
Field Application Engineering team scaling across EMEA
Other
- Must be willing and able to travel frequently across the EMEA region
- Fluency in French or Italian is required
- Knowledge of additional EMEA languages such as German, Arabic, or Spanish is advantageous
- Flexible work options: based in Paris, Florence, or Milan; fully remote from France or Italy; or relocation to France or Italy
