Responsibilities
- Lead the team responsible for ongoing underwriting, portfolio management, and credit risk across Brex's existing customer portfolio
- Develop and execute portfolio strategies that balance responsible growth, customer experience, and portfolio performance while optimizing credit exposure across diverse customer segments
- Partner cross-functionally with Sales, Customer Success, Product, Operations, Analytics, and Credit Policy to deliver scalable, customer-centric credit decisions
- Lead, coach, and develop a high-performing organization of managers and credit professionals, fostering a culture of accountability, collaboration, and continuous improvement
- Build trusted relationships with customer finance leaders, including CFOs, to evaluate complex credit situations and support long-term customer success
- Drive operational excellence by continuously improving underwriting workflows, portfolio monitoring, and decision-making processes
- Champion the adoption of AI and automation to improve efficiency, enhance decision quality, and enable teams to focus on higher-value judgment, customer partnership, and strategic risk management
- Help shape the evolution of Brex's commercial credit capabilities as the company continues to expand into new customer segments and scale its portfolio
- Lead high stakes conversations with client (CFO teams), partners, regulators and auditors
Requirements
- 10+ years of experience in commercial credit risk, commercial underwriting, portfolio management, commercial banking, or a related field
- Deep expertise evaluating business financial statements, cash flow, balance sheets, and commercial credit exposure
- Experience managing existing commercial customer portfolios, including ongoing underwriting, portfolio monitoring, credit line management, and exposure management
- Strong understanding of commercial credit products, corporate liability underwriting, and business credit decision-making
- Proven experience leading and developing high-performing teams in a fast-paced financial services or fintech environment
- Excellent communication and executive presence, with the ability to influence senior stakeholders and engage directly with CFOs and finance leaders
- Demonstrated success building strong cross-functional partnerships across commercial, operations, product, analytics, and risk organizations
- Passion for improving operational efficiency through technology, automation, and AI-enabled workflows
Nice to Have
- Experience supporting commercial cards, B2B payments, banking, commercial lending, or fintech products
- Experience serving commercial, middle-market, or enterprise customers at a leading financial institution or high-growth fintech
Work Arrangement
Hybrid — San Francisco, New York, Salt Lake City, Seattle
Additional Information
- Minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday
- Up to four weeks per year of fully remote work