ServiceNow is hiring a Director, Compensation Business Partner — Sales

About the Role We’re looking for a Director, Compensation Partner to serve as the dedicated advisor to our global Sales organization. This is a high-visibility role at the intersection of data and strategy — you’ll translate market intelligence and plan analytics into clear, actionable recommendations that shape how we attract and retain top sales talent and influence business decisions at scale. If you’re equally comfortable building a regression model and presenting findings to an executive, this role is for you. You will partner directly with Sales HRBPs, Talent Acquisition, Finance, and Sales leadership, and are expected to bring a point of view rather than simply administer process. Key Responsibilities • Analyze performance and compensation data to assess plan effectiveness, identify trends, and recommend improvements. • Lead annual and mid-year compensation planning cycles, including modeling, communications, and rollout. • Ensure compliance and governance across compensation programs, including policy adherence and audit readiness. • Stay current on industry benchmarks and market trends to ensure competitiveness and relevance of compensation structures. • Support M&A activities from a sales compensation perspective, including due diligence on acquired plans, retention incentives for key sales talent, and integration of acquired teams into existing frameworks. • Conduct compensation benchmarking and gap analysis for acquired entities, developing transition plans that balance retention risk with cost considerations and internal equity. • Drive analysis on ad hoc research and various pay projects; bring a point of view, not just a spreadsheet. • Develop and advise on programs and training to educate HR, leaders, and managers on compensation programs, reinforcing the organization’s compensation philosophy and culture. • Proactively identify plan effectiveness gaps and bring forward data-backed recommendations before problems escalate.