United States of America - Irvine, California On-site Employment $180,000 - $210,000 USD

iHerb is hiring a Director, Brand Strategy

Responsibilities

  • Shape and evolve the company's global brand positioning, core narrative, and unique value proposition over time
  • Convert market and business intelligence into actionable brand strategies tailored to diverse regions and customer groups
  • Work alongside senior leaders to ensure brand strategy supports overarching growth goals
  • Create multi-year brand roadmaps and initiatives designed to strengthen long-term brand equity
  • Design a cohesive brand architecture spanning product lines, customer segments, and international markets
  • Develop measurable indicators and evaluation systems to track brand performance, including awareness, perception, and value
  • Define and manage a unified global brand identity system, covering visual elements, tone of voice, and official guidelines
  • Build adaptable brand systems that maintain consistency across digital platforms, packaging, advertising, and social media
  • Set enterprise-level brand standards and governance structures to direct internal teams and external collaborators
  • Create strategic frameworks that enable team autonomy while preserving brand integrity
  • Lead an internal creative studio focused on producing marketing and brand content
  • Provide strategic direction to the creative studio, with operational execution managed by creative leadership
  • Define the creative vision for campaigns, product storytelling, and content development
  • Develop brand frameworks that guide campaign planning and creative execution
  • Ensure all outputs meet quality standards and align with strategic brand goals
  • Raise the bar for creative excellence across the organization
  • Assess creative work based on alignment with brand strategy and business impact, not production management
  • Ensure global brand consistency while enabling local market relevance
  • Clarify approval authorities and governance processes for brand decisions across regions
  • Put in place review systems and workflows to sustain brand quality at scale
  • Collaborate with regional teams to adapt brand strategy without weakening core identity
  • Reinforce scalable processes that protect brand standards across markets
  • Act as the final decision-maker for cross-regional or cross-functional brand strategy issues
  • Work closely with Growth, Product, Merchandising, and International departments
  • Advise executive leadership on how business initiatives affect brand positioning and perception
About company
iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity
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Job Details
Category management
Posted 17 days ago