About the Role
The Digital Operations Assistant will help manage day-to-day digital workflows, maintain system data integrity, and support cross-functional coordination in a fast-paced virtual environment.
Responsibilities
- Monitor and update digital records for accuracy and completeness
- Assist in the coordination of online tasks and digital deliverables
- Support team members with access to digital resources
- Respond to internal requests for operational data
- Track performance metrics using digital dashboards
- Help onboard new users to internal platforms
- Maintain secure and organized file structures
- Flag inconsistencies in digital workflows
- Assist with scheduling and calendar management
- Provide input for process improvement initiatives
- Follow documented procedures for data entry
- Communicate updates to team leads
- Troubleshoot minor technical issues
- Ensure compliance with data handling policies
- Participate in virtual team meetings
- Assist with report generation from digital systems
- Manage email and notification workflows
- Verify data synchronization across platforms
- Support integration testing for new tools
- Document operational issues and resolutions
- Maintain version control for shared documents
- Escalate technical problems to appropriate teams
- Assist in audit preparation activities
- Follow cybersecurity protocols
- Contribute to knowledge base updates
Compensation
Competitive hourly rate
Work Arrangement
Hybrid remote
Team
Small, agile operations team
What We Offer
- Ongoing training and professional development
- Flexible work hours within core availability
- Modern digital tools and platforms
- Supportive team environment
- Opportunities for internal growth
Application Process
- Submit resume and brief cover note
- Shortlisted candidates invited to video interview
- Final offer contingent on reference checks
Available for eligible candidates
