Jumio is looking for a DevOps Engineer IV with a focus on observability to enhance platform reliability and engineer productivity. This individual contributor role within the Production team drives collaborative projects and mentors junior engineers to elevate our technical standards.
What You'll Do
- Deploy, manage, and administer web services in public cloud environments.
- Design and develop solutions for secure, highly available, performant, and scalable services in elastic environments.
- Own all operational aspects of web services: automation, monitoring, alerting, reliability, and performance.
- Innovate solutions to operational challenges with a direct business impact.
- Drive resolution and communication during production-impacting incidents.
- Lead technical projects and ensure project-level deliveries.
- Collaborate effectively with engineering and business teams across continents.
What We're Looking For
- Bachelor’s or advanced degree in Computer Science or a related field.
- 8+ years of professional DevOps / Infrastructure management experience.
- 5+ years of experience in AWS.
- Strong foundation in operating systems, networking, distributed systems, and systems architecture.
- Proven track record of leading critical DevOps projects.
- Hands-on expertise with AWS services, orchestration (ECS, EKS), and infrastructure management.
- Proficiency with observability concepts (logs, metrics, tracing).
- Experience with SaaS observability platforms (e.g., Datadog, NewRelic, Honeycomb, Dynatrace) and building in-house solutions (ELK stack, Prometheus, Grafana stack).
- Strong scripting and automation skills (Python, Bash).
- Solid experience with Infrastructure as Code (Terraform, CloudFormation, Packer) and containerization (Docker, Kubernetes).
- Strong debugging, troubleshooting, and problem-solving abilities.
- Broad exposure to cloud-hosted applications, virtualization platforms, relational/non-relational databases, reverse proxies, and orchestration platforms.
- Excellent communication, collaboration, and stakeholder management skills.
- Demonstrated curiosity, continuous learning, and drive to raise the technical bar.
Nice to Have
- Prior experience as a senior developer or application architect.
- Experience in cloud cost optimization and exposure to FinOps concepts (cost allocation, unit economics).
- Experience working in compliance-regulated environments (PCI DSS, ISO 27000, HIPAA, SOC 2, GDPR).
Technical Stack
- Cloud: AWS, ECS, EKS
- Observability: Datadog, NewRelic, Honeycomb, Dynatrace, ELK stack, Prometheus, Grafana
- Scripting/Automation: Python, Bash
- Infrastructure as Code: Terraform, CloudFormation, Packer
- Containerization: Docker, Kubernetes
Team & Environment
This is an individual contributor position within the Production team, where you will mentor junior engineers and drive cross-team collaborative projects.
Work Mode
This role is remote and open to candidates located in India.
Jumio is a collaboration of people with diverse ideas, strengths, interests, and cultures. We welcome applications from colleagues of all backgrounds and statuses.
