Responsibilities
- Design and support automation frameworks with Python, Terraform, Ansible, and Bash to improve deployment, configuration, and system management processes.
- Partner with development, operations, and cross-functional teams to define project needs, develop automation approaches, and implement effective technical solutions.
- Architect and maintain secure, scalable, and highly available infrastructure using cloud platforms, with a focus on Google Cloud Platform (GCP).
- Diagnose and resolve technical issues across development, testing, and production environments to minimize downtime and ensure system reliability.
Benefits
- Comprehensive medical, dental, and vision insurance plans to support employee health.
- Access to wellness programs and resources, including an Employee Assistance Program (EAP).
- Confidential and no-cost counseling services through an Employee Assistance Program (EAP) for mental and emotional wellbeing.
- 401(k) retirement plan with employer match: 100% on the first 3% contributed and 50% on the next 2%, totaling a 4% maximum match.
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options for pre-tax health-related expenses.
- Employee Stock Purchase Program (ESPP) offering a discount on company shares to align employees with organizational growth.
- Supplemental insurance offerings including life, AD&D, long-term and short-term disability, legal protection, identity theft coverage, and critical illness plans.
- Opportunities for professional growth through access to internal development resources.
- Flexible Paid Time Off (PTO) policy allowing time off with manager approval.
- Paid public holidays in accordance with local observances.
- Comprehensive parental leave policy covering maternity, paternity, and fertility support services.
Work Arrangement
Remote (Worldwide)
Why You’ll Love Working Here
- As pioneers in enterprise customer engagement, we value diversity and enable our teams to drive meaningful global conversations.
- This is a culture that values individuality, continuous growth, and empowers every person to shape their own path to success.
- We have been recognized by Fast Company, Newsweek, and BuiltIn for innovation, workplace excellence, and remote inclusivity, and are named by Gartner as a leader in Conversational AI.
Belonging at LivePerson: Equal Opportunity Employer
- We are dedicated to creating an inclusive environment and are an Equal Opportunity Employer (EOE).
- We value diverse viewpoints as a catalyst for innovation and organizational strength.
- All qualified candidates will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics under applicable law.
Accessibility Commitment
- We are committed to meeting the accessibility needs of applicants and employees.
- Reasonable accommodations are provided for job applicants with disabilities.
- Applicants needing accommodations during the application or hiring process should notify their recruiter at the start of engagement.
Important Candidate Notice
- Our talent acquisition team has been made aware of a phishing scam targeting candidates applying for open roles.
- Fraudulent actors are impersonating hiring managers and recruiters to obtain personal and financial information from job seekers.
- This scam is not unique to this organization and has been reported in media outlets.
- Official communications from our hiring teams will only come from email addresses ending in @liveperson.com.
- We do not request personal or financial details during interviews, including Social Security numbers, passwords, credit card data, passport information, or banking details.
- Candidates with concerns should contact recruiting-lp@liveperson.com for verification.
Other
- This position is fully remote (#LI-Remote), supporting a flexible work-life balance.
- Dedicated WeWork spaces are available for employees who prefer in-person collaboration or team meetups.
- We do not request personal or financial information during the interview process, including Social Security numbers, account passwords, credit card details, passport data, or banking information.
- All official job-related communication from our hiring teams will originate from an @liveperson.com email address.