Responsibilities
- Lead the creation and deployment of a comprehensive Quality Management System, including policies, procedures, and tools, aligned with FTA 15 Essential Elements
- Conduct regular gap and SWOT analyses to detect risks and areas for quality enhancement
- Perform internal and external design quality audits and oversight evaluations
- Review and authorize staffing plans for construction and design quality roles, along with associated documentation
- Assess and approve Inspection and Test Plans (ITPs)
- Support procurement processes by evaluating material quality submissions and payment requests
- Supervise third-party quality personnel, their plans, and adherence to contract terms
- Carry out audits of construction activities, suppliers, and processes to verify compliance with program requirements
- Execute field audits and monitoring for both internal and external parties
- Review submissions under the Buy America Build America Act and manage related sampling and compliance activities
- Offer expert quality advice to program executives, project managers, CMAR teams, design joint ventures, and corporate oversight entities including Amtrak
- Conduct site visits to suppliers, including steel fabricators, and join field 'Gemba' walks with construction and safety leads
- Develop key performance indicators, monitor quality metrics, and generate monthly reports and dashboard updates
- Manage investigations into quality issues and oversee resolution of Non-Conformance Reports (NCRs)
- Lead training sessions and workshops for internal teams, field staff, suppliers, and lab personnel
- Monitor testing, materials, inspections, witnessing, and hold points; audit related records
- Support revisions and updates to quality specifications
- Train personnel on EMPP / InEight compliance software and work with IT to improve system capabilities
- Document and disseminate lessons learned to promote ongoing program improvement
Work Arrangement
On-site — Baltimore, MD
Other
- Requires compliance with federal guidelines (FTA, FRA)
- Requires adherence to contractual requirements and technical specifications
- Requires regular on-site presence in Baltimore, MD
- Involves coordination with Amtrak and other external stakeholders
