Responsibilities
- Support the Billing Manager in overseeing daily billing operations
- Create, produce, and distribute invoices to customers
- Keep billing records and customer account details current and precise
- Address billing-related inquiries from internal teams and external clients in a timely manner
- Identify and correct billing inconsistencies and resolve invoice problems
- Work with internal teams to ensure accurate billing processes
- Generate billing summaries and carry out data analysis
- Perform daily reviews of traffic data to detect changes in usage patterns
- Track billing schedules and ensure all deadlines are consistently met
- Propose improvements to billing workflows to enhance efficiency
- Offer administrative assistance to the billing department as needed
