Responsibilities
- Visit customer sites and engage with analysts to understand their key questions and identify their most pressing challenges.
- Identify relevant datasets by deeply engaging with customer problems and workflows.
- Collaborate with Forward Deployed Engineers to integrate data into a stable and extensible pipeline.
- Work with customers to create customized workflows for new user groups.
- Lead training sessions to ensure the product meets user needs and has a tangible impact on operations.
- Present work results and future proposals to audiences ranging from analysts to C-suite executives.
- Collaborate with Software Engineering and Product Design teams to incorporate field insights into cross-company product offerings.
- Build and deliver demonstrations to both new and existing customers.
- Scope potential engagements in new industries and expanding locations globally.
Requirements
- Must be a U.S. Person.
- Ability to travel 25–75% of the time, varying by location and team.
- Experience with programming, scripting, or statistical packages such as Python, R, Matlab, or SQL.
Benefits
- Employees and eligible dependents can enroll in medical, dental, and vision insurance, as well as voluntary life insurance.
- Employees are automatically covered by basic life, AD&D, and disability insurance.
- Commuter benefits are available.
- Relocation assistance is provided.
- Take what you need paid time off, not based on accrual.
- Two weeks of paid time off are built into the end of each year, subject to team and business needs.
- Ten paid holidays are provided throughout the calendar year.
- Supportive leave of absence program includes time off for military service and medical events.
- Paid leave for new parents and subsidized back-up care for all parents.
- Fertility and family building benefits include adoption, surrogacy, and preservation.
- A stipend is provided to help with expenses related to a new child.
- Employees can enroll in the company's 401k plan.
Work Arrangement
On-site
Other
- Ability to travel 25–75% required. Varies by location and team.
- Relocation assistance.