Requirements
- Minimum of 13+ Years of Networking Experience is Required.
- Must have led delivery of a network infrastructure project, or a large scale network operations function
- Candidate must have a strong understanding of Cisco routing and switching lines
- One or more of the following certifications is required - CCIE, CCNP, CCSP, CISSP or equivalent
- Expertise with QOS, BGP, AVPN and cellular wireless required
- Experience and advanced insight with Nexus 2K/5K/7K.
- Minimum 7+ Years core network support experience
- Candidate must have a strong understanding of Cisco routing and switching lines, ASA Firewalls, and F5 VPN and Load Balancers
- One or more of the following certifications is required - CCIE, CCNP, CCSP, CISSP or equivalent
- Expertise with QOS, BGP, AVPN and cellular wireless required
- Experience and advanced insight with Nexus 2K/5K/7K.
- Cisco certification and 12+ years extensive technical experience with the following Cisco products: UCAAS/ CCAAS UCS CVP/ Cisco Gateways Cisco Unity Voice Mail
- 11+ Years plus in contact center telephony, with predominant focus on Avaya contact center technologies.
Nice to Have
- Experience with the following is desired: F5 Big IP LTM/GTM, Cisco ACS, F5 Firepass, Zenoss, Algosec, QRadar, Stealth Watch, Sourcefire, Palo Alto Firewalls, Cisco ASA Firewalls
- Experience with the following is desired: F5 Big IP LTM/GTM, Cisco ACS, F5 Firepass, Zenoss, Algosec, QRadar, Stealth Watch, Sourcefire, Palo Alto Firewalls, Cisco ASA Firewalls
- In-depth familiarization with the following areas is required Aura Communication Manager, AES, S87XX, CMS Supervisor, Modular Messaging, ATT Routlet, ATT Business Direct.
- AES Server maintenance and troubleshooting relating to connectivity to PBX and other equipment including Verint, CTI and ICM
- Knowledge of ICM where it relates to call routing and PBX / CMS connectivity
- VOIP Support of CLANs, Medpro boards
Work Arrangement
On-site
Additional Information
- Duration: 6+ months
- Engagement: W2/ Independent C2C / We are not sub-contracting through third parties
- Platform specific expertise (Cisco)
- Deployment and management of Cisco Call Manager 8.x, 5. x , 1.x 14072.1
- Deployment of Cisco IP Phones - Series: 6941, 7935, 7975.
- Installation, Management and Monitoring of call manager cluster.
- Configuring class of service and Call admission control.
- Configuring call manger features and services.
- Configuration of call signaling protocols on Voice Gateway, MGCP and SCCP.
- Configuration of Voice Gateways, Gatekeepers, and SRST.
- Configuration and Instillation of Voice Interfaces like E1 & T1 Lines (CAS and PRI ).
- Configuration of Call Manager Express (CME) on 2921 series Routers & 2960 switches.
- Installation of Bulk Administration Tool for IP Phones and IP Communicators.
- Configuration of Software Conference Bridge Resources.
- Hands on experience on CISCO gateways such as 2800, 3640, 2600.
- Have configured Voice Interfaces like FXS, FXO, E&M, ISDN T1/E1 PRI, T1/E1 CAS.
- Configuration of Phone Button Template, Soft key Template.
- Configuration of User Features such as Speed dial, Call forwarding.
- Configuration of XML Service on IP Phones for accessing Internet.
- Configuration of Auto Attendant console
