Bengaluru, India Hybrid Full-time

Konovo is hiring a Data Validation Analyst

Responsibilities

  • Validate healthcare professional (HCP) credentials and identity at the point of registration across EU, UK, and US panels, applying region-specific requirements and red-flag criteria.
  • Build and use AI-powered verification tools, including Research Defender and similar fraud-detection and identity-verification platforms, as a core part of the daily validation workflow.
  • Maintain and continuously improve panel data quality, identifying inconsistencies, duplicate records, and data integrity issues before they affect downstream research.
  • Investigate flagged member details — cross-referencing professional registries, licensing bodies, and other verification sources to confirm legitimacy.
  • Document investigation findings clearly and consistently, maintaining an auditable trail for compliance and quality reporting.
  • Escalate complex or ambiguous cases to senior team members with well-organized supporting evidence.
  • Spot patterns in fraudulent or low-quality registrations and feed insights back to the team to improve detection rules and processes over time.
  • Stay current on data privacy and compliance considerations relevant to handling HCP data across EU (GDPR), UK, and US jurisdictions.

Requirements

  • 1–3 years of experience in data validation, fraud investigation, market research operations, or a related analytical/compliance role.
  • Strong attention to detail and comfort making sound judgment calls when information is incomplete or ambiguous.
  • Genuine comfort using AI tools as part of daily work — candidates should already use AI to research, verify, summarize, or problem-solve, and be able to speak to how they use it well.
  • Familiarity with (or willingness to quickly learn) tools such as Research Defender or comparable identity/fraud verification platforms.
  • Understanding of, or strong interest in learning, healthcare professional categories and credentialing conventions across EU, UK, and US markets.
  • Clear written communication skills, particularly for documenting investigations and escalations.
  • A mindset oriented toward continuous improvement — comfortable flagging process gaps and suggesting better ways of working.
  • Bachelor's degree or equivalent practical experience.

Nice to Have

  • Naturally curious with a passion for ongoing learning and growth.

Benefits

  • Comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy.
  • Employee-centric policies ensuring a rewarding and fulfilling work experience.
  • Collaborative and hybrid work environment that fosters innovation and flexibility.
  • Workplace designed for growth, well-being, and balance.
  • Opportunities for professional growth and advancement.

Work Arrangement

Hybrid — Bengaluru

Additional Information

  • Work hours: 1:30pm–10:30pm IST (UK timezone shift).
  • Role based in Bengaluru, India.
About company
Konovo

Connecting insights across healthcare by delivering real-time, tech-enabled data that helps healthcare make faster, smarter decisions.

Konovo brings together three industry-leading healthcare research firms—InCrowd, Survey Healthcare Global, and GlocalMind—as a unified platform. It offers AI- and tech-enabled solutions to connect life science researchers and data scientists with healthcare audiences for deeper insights.

The company provides an intelligent platform, custom audiences, and strategy services to support primary healthcare research, enabling faster access to credible insights across biopharma, medical technology, and research agencies.

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Job Details
Department Panel Operations & Quality
Category other
Posted 3 hours ago